Jobs in Dar es Salaam Tanzania Absa Jobs in Dar es Salaam Datacentre Infrastructure Specialist Jobs in Dar es Salaam at Absa Datacentre Infrastructure Specialist Employment opportunities Absa




# Job Description


Bring your possibility to life! Define your career with us

With over 100 years of rich history and strongly positioned as a local bank
with regional and international expertise, a career with our family offers the
opportunity to be part of this exciting growth journey, to reset our future
and shape our destiny as a proudly African group.

Job Summary

Monitor, Support & Execute efficient & effective 24/7 Data Centre Operations
and make recommendations for operations improvements. This includes delivering
the following with limited to NO business disruption • Server availability to
meet business requirements & as per agreed SLA’s • Server Access to standard •
Server Maintenance • Server Upgrades • Server replacements • Server
performance monitoring utilisation, environmental impact

Job Description

DC Technical Delivery & Support
• Work embedded as part of a Data Centre execution team and take personal
accountability & responsibility for deeply understanding the data centre
including all equipment, layouts etc.
• Understand data centre operational plans and how these impact on the role of
Data Technician what needs to be done & when
• Execute operational plans to standard time, quality, cost. This includes
executing the following technical data centre operations tasks
o Support the implementation of infrastructure platforms & or their components
e.g. Mainframe, Tandem, Unix, Windows, Storage Technologies, Networks
o Support the implementation & monitoring of capacity management &
infrastructure Risk / Security Management on various platforms
o Support IMAC activities
o Hardware support on X86/intel based hardware
o Support installation & de-installation & change requests on cabling
infrastructure per SLA’s
o Change & Configuration management where applicable including use of
configuration management systems in day to day DC operations
• Configure the infrastructure environment as above & holistically as
required by the service being implemented or revised.
• Manage end to end DC infrastructure operations delivery – pre initiation,
during & post review implementation
• Take accountability for delivery to plan & according to SLA’s, OLA’s, DC,
risk, governance & compliance standards to ensure availability, efficiency &
effectiveness, risk prevention & overall DC infrastructure compliance
throughout an implementation Run / Change
• Leverage & coordinate specialised expertise to exercise / advise on Data
Centre operations where applicable & relevant aligned to internal process
• Proactively identify issues and opportunities while executing day to day DC
operational activities & enable the broader DC team to minimise and prevent
risk & incidents
• Provide technical information & advice where applicable & make
recommendations for data centre operations improvements
• Respond to user requests for assistance & ensure reliable, accurate, effect
and prompt resolution of user queries
• Proactively educate users on DC facilities and enable their efficient &
effective use of available infrastructure
• Proactively monitor the progress and performance of infrastructure
implementation & delivery
• Develop, implement and maintain relevant infrastructure data e.g. capacity,
layout & space utilisation, installation / de-installation information
including implementation & progress updates etc. on appropriate systems e.g.
Service Now
• Communicate progress & performance data as required to the broader Team &
other relevant stakeholders if required
• Provide updates to team leader to ensure floor plan & capacity data is
maintained
• Provide updates to their installation, de-installation activity stakeholders
• Ensure best practice, process, policy and controls are adhered to,
identifying improvements across the data centre and computer room estate

Accountability DC Monitoring & Evaluation
• Ensure proactive monitoring of all critical systems within required system
management tools and in some cases configure systems to enable monitoring
• Analyse system logs, identify potential issues with server systems &
implement / escalate recommended actions to resolve / mitigate business risk
• Perform regular system monitoring, verify the integrity and availability of
servers, review system and application logs, and verify completion of
scheduled jobs such as backups aligned to DC policies, procedures & standards
• Take full accountability for delivering on DC SLA’s and OLA’s using regular
monitoring & evaluation as a tool to do so
• Implement document management & governance procedures for all DC operational
activity

Accountability People
• Take ownership for evolving own skills and capabilities aligned to the
evolution of data centre technologies e.g. virtualisation, infrastructure
modernisation etc.
• Contribute to the growth & development of team members by providing /
guiding others based on own technical expertise
• Contribute to a high performance team environment & positive culture as a
high performing contributor to team goals and objectives
• Work in both full time & standby capacity where required to deliver support
on complex delivery
• Support the team as a stand in expert when required in meetings / other
forums
• Proactively seek mentorship & coaching from others & consistently seek,
respond to & provide feedback with the intention of improving team
effectiveness
• Contribute constructively in team meetings – offering expertise and
information that benefits the broader team

Education

National Certificate Information Technology



Read and Apply Now Through









URL Link to Apply

[ **Submit your CV and Application on Company Website Click Here**
]https//absa.wd3.myworkdayjobs.com/en-US/ABSAcareersite/job/Absa-House---
ABT/Datacentre-Infrastructure-SpecialistR-15920940

Closing Date 20th August, 2021.



Jobs in Dar es Salaam Tanzania Absa Jobs in Dar es Salaam Datacentre Infrastructure Specialist Jobs in Dar es Salaam at Absa Datacentre Infrastructure Specialist Employment opportunities Absa


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