TANESCO Tanzania Jobs 2019 Ajira TANESCO Tanzania Jobs 2019

CUSTOMER SERVICE/ CARE REPRESENTATIVE – 62 POSTS

Employer: TANZANIA ELECTRIC SUPPLY COMPANY LIMITED (TANESCO)
Date Published: 2018-11-27
Application Deadline: 2019-12-11


JOB SUMMARY:

JOB PURPOSE: To respond to customer inquiries/complaints and ensure customers receive efficient and satisfactory services in the Region and District levels.

DUTIES AND RESPONSIBILITIES:
i.Receive calls from customers and relay information to the recipient staff clearly, timely and perfectly;
ii.Handle Customer queries and provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution;
iii.Register all customer complaints in the special register and TANESCO’S Service Delivery Management System (SDM); and
iv.Proper recording of time used to restore/repair/respond to customer complains/breakdowns.


QUALIFICATION AND EXPERIENCE:
  • Diploma either in Marketing, Public Relations or Business Administration (majoring in Marketing or Public Relations) from registered and recognized Institution;
  • Computer knowledge is compulsory; and
  • Relevant working experience of one (1) year in a reputable organization.


REMUNERATION: Salary Scale TANESCO SARALY SCALE

Apply Online Through







********************************************************************************* Subscribe to Mkaguzi Blog by Email
Thanks For Visiting 

For more nafasi za kazi Tanzania Leo na kila siku visit mkaguzi

Warning ⇶ Don't Pay Money To Get A Job