TPB Bank PLC is a Bank that provides competitive financial services to our customers and
creates value for our stakeholders through innovative products.

TPB Bank PLC is a Bank, whose vision is “to be the leading bank in Tanzania in the provision of affordable, accessible and convenient financial services”.
As part of effective organizational development and management of its human capital in an effective way, TPB BANK PLC commits itself towards attaining, retaining and developing the highly capable and qualified workforce for TPB BANK PLC betterment and the Nation at large.

CUSTOMER SERVICE SUPERVISOR

REPORTING LINE Chief Manager Marketing
LOCATION Dar es salaam
WORK SCHEDULE As per TPB Bank PLC Staff regulations
DIVISION Marketing SALARY Commensurate to the Job Advertised

JOB SUMMARY
The Customer Service Supervisor oversees the overall customer satisfaction, retention and Managing a team of customer service representatives to ensure their clients are receiving the best service. Responsible in business growth by identifying and Mobilizing Corporate customers, Net worth customers, Government and Private institutions, NGO, SACOSS and selling to prospects; maintaining relationships with corporate clients.

EDUCATION/PROFESSIONAL QUALIFICATION
Holder of Bachelor degree or Advanced Diploma in Marketing, Business administration, Public relations or related subjects from a recognised institution, MBA in marketing will be added advantages
Three years or more of working experience on the same position or customer related field.

Please forward your applications before 25th April 2018

FOR MORE INFORMATION DOWNLOAD THE PDF FILE

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BRANCH MANAGER UPCOUNTRY- RE-ADVERTISED

DIRECT REPORTING LINE: CHIEF MANAGER BRANCHES
LOCATION: UPCOUNTRY
WORK SCHEDULE: As per TPB Bank PLC Staff regulations
DIVISION: Branches
SALARY: Commensurate to the Job Advertised

POSITION OBJECTIVE
1. Branch Manager is the Representative of the Bank in your area of operation. You will up-hold the image and culture of the Bank in your services and lifestyles. You will market TPB and its products to the population as well as ensuring that staff under you participates in this mission.
2. To run the branch as a profit centre, managing the sales process by acquiring new business and deepening existing customer relationships and maintaining operational efficiency while providing the appropriate service standards.
3. To ensure risk levels are minimized and acceptable so as to enhance revenues and profitability of the branch.

EXPERIENCE AND KNOWLEDGE REQUIRED
Education: Bachelor degree/Advanced diploma in Banking, Economics, commerce, Business Administration, Finance or Accounting from any recognized University or equivalent.

Experience: Three (3) years and above of relevant Banking experience,
Working knowledge of Banking Systems Functionality

Skills / Attributes:

Strong leadership & people management skills 
Prioritize Tasks
Team player


Please forward your applications before 2nd May, 2018

FOR MORE INFORMATION, DOWNLOAD THE PDF FILE

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Apply Online Through


e-mail to: recruitment@tpbbank.co.tz.

GENERAL DESCRIPTIONS
The position will attract a competitive salary package, which include benefits. Applicants are invited to submit their resume (indicating the position title in the subject heading of their emails and application letter) via e-mail to: recruitment@tpbbank.co.tz.

 Applications via other methods will not be considered. Applicants need to submit only the Curriculum Vitae (CV) and the letter of applications starting the job advertised and the location. Other credentials will have to be submitted during the interview for authentic check and other administrative measures and should not in any way be attached during application.

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