Jobs in Dar es Salaam Tanzania Winprincess Jobs in Dar es Salaam Customer Service Agents (4) Jobs in Dar es Salaam at Winprincess Customer Service Agents (4) Employment opportunities Winprincess




JOB Description

-->Handling and replying to customer inquiries through live chats, phone calls, social media interaction with customers
-->Maintaining customer relations.
-->Providing feedback to Supervisor/ Head on customer’s needs/feedbacks.
-->Preparing and generating reports/relating customer’s queries.
-->Researching into customer’s queries/concerns into the systems.
-->Assist players with specifics about promotions, loyalty programs, and terms and conditions
-->Escalate all necessary issues to management in a timely fashion
-->Perform payment approvals for small transactions while following processes to identify Fraud, and risk
-->Other duties as necessary and/or assigned

EXPERIENCE

-->Experience with computers, browsers, and mobile devices
-->Ability to search, find answers, and assist our players with a wide variety of issues
-->Great written communication skills
-->Selfmotivated and very reliable
-->Candidates with sports betting knowledge/knowledge of major sports will be preferred
-->2 years or more Customer Service experience in an office or call center setting preferred
-->Experience with sports betting technology is preferred.

Job Type Fulltime



Apply Now Through










Email marketing@winprincess.co.tz

Deadline for application is 3 RD Of November,2020.

Send application via **marketing@winprincess.co.tz**



Jobs in Dar es Salaam Tanzania Winprincess Jobs in Dar es Salaam Customer Service Agents (4) Jobs in Dar es Salaam at Winprincess Customer Service Agents (4) Employment opportunities Winprincess


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