Jobs in Dar es Salaam Tanzania International Rescue Committee (Irc) Jobs in Dar es Salaam Design Researcher Jobs in Dar es Salaam at International Rescue Committee (Irc) Design Researcher Employment opportunities International Rescue Committee (Irc)




Job available in these locations

Dar es Salaam, Tanzania, United Republic of

Nairobi, NAIROBI MUNICIPALITY, Kenya

Sector Research & Development

Employment Category Consultant

Employment Type Full-Time

Open to Expatriates Not Applicable

Job Description

This role can be based in any country where IRC is authorized to operate.



Job Overview

The International Rescue Committee IRC is among the world’s leading
humanitarian relief and development organizations. For 80 years, the IRC has
been at the forefront of every major humanitarian initiative to assist people
uprooted by war, persecution, or civil conflict. IRC staff go to the toughest
places, implement both immediate response and long lasting programs, and
conduct the type of applied research and advocacy the aid community needs to
continually push itself to find better solutions for people. In all its
country programs and in the US, IRC teams partner with local governments,
community organizations and private sector companies to achieve measurable
improvements in people’s economic well-being, safety, health and education.

The IRC’s Airbel Impact Lab designs, tests, and scales life-changing, cost-
effective solutions for people affected by conflict and disaster. By applying
the IRC’s deep technical expertise and field experience with a range of skills
from the behavioral sciences, human-centered design, rigorous research, and
multi-disciplinary problem-solving in humanitarian contexts, we work to
develop breakthrough solutions that combine creativity and rigor, openness and
expertise, and a desire to think afresh with the experience of a large-scale
implementing organization.

The Design Researcher will work on a new education project within the Airbel
Impact Lab called “Pop-Up Tanzania”. In partnership with Onebillion.org, Pop-
Up Tanzania is a tablet based adaptive learning project that has the potential
to reach 3,000 children in 1,000 households in the Kigoma region of Tanzania,
and to considerably advance Airbel’s digital education portfolio by answering
a key question How can IRC successfully implement autonomous learning AL
tools to respond to the needs of last mile learners during a crisis when it
arises This is a critical opportunity to refine the steps we need to take to
get a tablet based AL program ready for deployment in an emergency; as well as
provide out-of-school children access to a tailored, engaging and fun
educational program in the safety of their own homes without the need for a
facilitator.

The Design Researcher will lead in-depth qualitative interviews with
caregivers during the design and implementation phases of the project. They
will build insights and develop recommendations for improving the program and
report back to the project team about their findings. The Design Researcher
will create an easy to understand and actionable design research report
summarizing their findings and recommendations for each phase of work.

Major Responsibilities

The Design Research Consultant will lead in-depth remote qualitative
interviews with caregivers enrolled in the program, build insights, provide
recommendations and report out findings. Specifically, their responsibilities
will include

-->Develop all research plans in concert with team
-->Conducting 50, 45-minute phone interviews with caregivers and other stakeholders during the design phase of the program
-->Conducting 100 phone interviews with caregivers and other stakeholders during the implementation phase of the program
-->Transcribe notes in agreed upon format and upload into shared drive
-->Build insights from interviews and synthesize user research based
-->Identify user needs and prioritize needs based on Theory of Change
-->Develop prioritized use cases for product and program development
-->Design customer validation activities and concept and usability testing
-->Provide recommendations for improvements to service blueprints to better meet the needs of our users
-->Write design research report summarizing findings after the design phase and the implementation phase
-->Assist the Project Lead with embedding outputs into final program and research reports
-->Estimated scope & sequencing of work to be confirmed in final contract


Design phase October 2020 – November 2020, 15 days

-->Design customer validation activities and concept and usability testing 2 days
-->50 interviews 7 days
-->Transcribe notes 1 day
-->Build insights / prioritize user needs / develop recommendations 2 days
-->Write design research report for design phase summarizing findings for this stage of work 3 days

Implementation phase December 2020 – January 2021, 24 days

-->Design customer validation activities and concept and usability testing 2 days
-->100 interviews 14 days
-->Transcribe notes 2 days
-->Build insights / prioritize user needs / develop recommendations 3 days
-->Write design research report for implementation phase summarizing findings for this stage of work 3 days

Reporting February 2021, 2 days

Assist with embedding outputs into final program and research reports 2 days

Key Working Relationships

Position Reports to Research & Innovation, Pop-Up Tanzania Project Lead

Position directly supervises N/A

Other Internal and/or external contacts

Internal Research & Innovation team working on autonomous learning in
education, Pop-Up Tanzania team

External Partners for Pop-Up Tanzania, including OneBillion


Qualifications

Required

Demonstrated Skills and Competencies

Curious. Enjoys learning new things. Creative. Excellent oral and written
communication skills. Self-driven.

When interviewing users, open-minded, non-judgemental, a good listener.

When building insights, able to understand what others really mean when they
share negatives or positives about the program, comfortable connecting dots
between feedback, ability to read between the lines.

Team work Able to work with remote, multi-cultural, and multi-disciplinary
teams

Language Skills Native Swahili speaker, Fluent English speaker

Technical experience Highly proficient in Microsoft Office and G Suite


Appreciated

Education Bachelor’s degree in field related to human-centered design, design
research, marketing, qualitative research, qualitative data management and
analysis

Demonstrated Skills and Competencies Demonstrated experience 3-5 years
collecting, managing and analyzing qualitative data, ideally in resource
limited settings.

Technical Expertise Knowledge of Adobe Creative Suite, Graphic design and
illustration skills

Sector Experience Experience working in development and/or humanitarian
sector


Important note Please include links to a portfolio, website or work
samples when submitting your application.

Working Environment Remote

The IRC and IRC workers must adhere to the values and principles outlined in
IRC Way – Standards for Professional Conduct. These are Integrity, Equality,
Service, and Accountability. In accordance with these values, the IRC operates
and enforces policies on Beneficiary Protection from Exploitation and Abuse,
Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-
Retaliation.

#LI-GR2





Send your Application to









URL Link to Apply

[ **Submit your CV and Application on Company Website Click Here**
]https//rescue.csod.com/ux/ats/careersite/1/home/requisition/10483c=rescue

Closing Date 1st November, 2020



Jobs in Dar es Salaam Tanzania International Rescue Committee (Irc) Jobs in Dar es Salaam Design Researcher Jobs in Dar es Salaam at International Rescue Committee (Irc) Design Researcher Employment opportunities International Rescue Committee (Irc)


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