Jobs in Pwani Tanzania Crdb Bank Jobs in Pwani Manager; Digital Channel Systems Jobs in Pwani at Crdb Bank Manager; Digital Channel Systems Employment opportunities Crdb Bank




# Job Description


Job Purpose

Effectively lead a team of ICT Specialist and Systems administrators,
responsible for Self-service/ Channels systems support Implementation of new
& Enhancements and Second level Day by Day support of all Channels systems
Internet Banking, Mobile Banking, SMS Service and Enterprise Service Bus ESB
integrations with internal & external systems.

Key responsibilities

-->Leads the definition of a portfolio of existing and new Self-Service Digital Channels provision.
-->Engages and influences Managers to ensure the Digital Channels will deliver the agreed business objectives.
-->Plans, schedules, monitors and reports on activities related to Digital Channels to ensure that each part contributes to the overall achievement of the products.
-->Collect, summarize and reports on portfolio KPIs often through the deployment of business management processes and systems.
-->Identifies issues with Digital Channels structure, cost, risk, inter-dependencies, impact on current business activities and the strategic benefits to be realized.
-->Notifies Digital Channels change initiatives of issues and recommends and monitors corrective action. Reports on portfolio status as appropriate.
-->Setting SMART Objectives and conduct Performance Evaluation for Direct Reports in the Digital Channels section.
-->Prepare monthly progress update reports of the Digital Channels section.
-->Prepare and control the annual budget CAPEX & OPEX of the Digital Channels sections.
-->Setup and implement cost-saving initiatives for the Digital Channels section, involving Systems, People and Process.
-->Develop & update policies, procedures and processes to improve efficiency & productivity of the Digital Channels sections.

Experience, Knowledge and Skills Requirements

-->Bachelor Degree in Computer Science, Software Engineering, Telecom Engineering, Electrical Engineering or equivalent undergraduate degree from recognized Institution.
-->Minimum of 5 years of experience in ICT related role, 1 year being ICT Senior/ Supervisor role in a bank of similar size and scale.
-->Minimum of 2 years of experience in supporting Self-Service Digital Channels in organizations of similar size and scale is an added advantage.
-->At least one professional qualification in ITSM related area i.e. ITIL or COBIT
-->Technical knowledge of Digital Channels solutions.
-->People Management & Leadership knowledge, a team player that motivates and trains other team members.
-->Experience and ability to work effectively in a dynamic, collaborative and fast-paced atmosphere.
-->Strong interpersonal and good communication skills.

-->SLA and vendor Management skills.



Read and Apply Now Through









URL Link to Apply

[ **Submit your CV and Application on Company Website Click Here**
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Closing Date 13th May, 2021.



Jobs in Pwani Tanzania Crdb Bank Jobs in Pwani Manager; Digital Channel Systems Jobs in Pwani at Crdb Bank Manager; Digital Channel Systems Employment opportunities Crdb Bank


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