Customer Relations Officer X4 Jobs in Dar es Salaam Tanzania Tanzania Electric Supply Company Limited (Tanesco) Jobs in Dar es Salaam Tanzania Customer Relations Officer X4 Jobs in Dar es Salaam at Tanzania Electric Supply Company Limited (Tanesco)




# Job Description


POST CUSTOMER RELATIONS OFFICER – 4 POST
POST CATEGORYS MARKETING,MEDIA AND BRAND
EMPLOYER Tanzania Electric Supply Company Limited TANESCO
APPLICATION TIMELINE 2021-10-15 2021-10-28
JOB SUMMARY ok

DUTIES AND RESPONSIBILITIES

i.To provide quality services to the customers to ensure their needs are
timely and effectively attended;

ii.To ensure all reported or documented technical faults Temporary Breakdown
are closed and follow-up of the open issues and individual customers are done
timely to ensure minimal complain and effectiveness of our service to clients;

iii.To handle all customer care issues at the region and become the official
first point of contact with a customer to ensure no issues lay unattended and
all complaints and cases are closed in the minimal time with less
interruptions to a customer;

iv.To deal with customer service survey feedback to ensure excellent customer
care services is given to our clients and their needs are responded timely;

v.To regularly and timely update customers in the region on issues regarding
our services such as products and services; planned and unplanned maintenance;
and

vi.To advice Regional Customer Relation Officer on all customer care issues at
the region to ensure, value and quality services are provided.

QUALIFICATION AND EXPERIENCE

Bachelor Degree/Advanced Diploma either in Marketing, Business Administration
majoring in Marketing or Public Relations or Mass Communication and Public
Relations from recognized Institution. Computer knowledge is compulsory and
One year of working experience in the relevant field.

REMUNERATION As per TANESCO’s Salary Scale



Apply Today Through









URL Link to Apply

[ **Submit your CV and Application on Company Website Click Here**
]http//portal.ajira.go.tz/index.php/advert/displayadvert/3647

Closing Date 28th October, 2021.



Customer Relations Officer X4 Jobs in Dar es Salaam Tanzania Tanzania Electric Supply Company Limited (Tanesco) Jobs in Dar es Salaam Tanzania Customer Relations Officer X4 Jobs in Dar es Salaam at Tanzania Electric Supply Company Limited (Tanesco)


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