Jobs in Dar es Salaam Tanzania Crdb Bank Jobs in Dar es Salaam Information System Officer Jobs in Dar es Salaam at Crdb Bank Information System Officer Employment opportunities Crdb Bank




JOB VACANCY

CRDB Bank PLC is looking for suitable candidates to fill 2 vacant positions of
Information System Officers existing in the Department of Information &
Communication Technology ICT at Head Office, Dar Es Salaam.

The Business Applications Specialist BAS is responsible for providing
operational support and maintenance of healthcare of business automation
applications which includes but not limited to;

SAP SuccessFactors Cloud-based HRMIS,
SAP ERP Technical & Functional Modules, SAP FIORI, SAP PO Process
Orchestration,
Back-Office Operations System Account Opening, Fund Transfers, Card
Applications, Chequebook request, KYC Update, Signature Retrieval, etc
End-to-End Credit Management System Loan Origination, Rating, Disbursement,
Management, Collection ,Write-offs etc
Customer Relationship Management system CRM,
Operational Risk Management system OPRISK,
Document Management System DMS,

RESPONSIBILITIES FOR THE ROLE
Facilitate automation of new and existing business applications
Ensure infrastructure systems and services are operating at optimal level to
ensure business functions, high availability and recoverability
Implement and/or upgrade applications and provide second line support for
Production, Disaster Recovery site and Tests environments.
To research and recommend for innovative ideas, and where possible automation
for system administration task. Identify approaches that leverage our
resources and provide economies of scale
Work with Change/Release Management process stakeholders for successful change
execution
Ensure systems performance tuning and results experience and constantly review
of application logs to ensure no suspicious alerts of system issues
Daily systems and server’s health checkup Running processes, CPU utilization,
Memory utilization, Load average etc.
The use of formal issue trackers or ticket management software to track
progress on issues until resolution and closure
Respond rapidly to and resolve help desk requests
Monitor the system daily and respond immediately to security or usability
concerns
Ensure that backups of all administering applications are being performed
daily and are tested on regular basis
Working with vendors in the process of troubleshooting escalated incidents.
This may involve gathering technical information requested by them, and
discussing and challenging their findings. Be available 24/7 when needed
Participate in appropriate in-service and workshop programs and attend any
required meetings
Collaborate with other systems administrator on implementing new sever
technologies and new computer technologies
Carry out special tasks at Management’s direction
Define, document, maintain best practices, and support procedures
configuration, operational etc.
Support and provide guidance to CRDB Bank employees on issues related to
business applications
To create, amend and delete/disable system’s user accounts as per requests and
procedure
Coordinate with all relevant departments with regards to training and testing
on new and existing and upgraded business applications
Receive software fixes from vendor, verify and apply.

KNOWLEDGE, SKILLS,QUALIFICATIONS AND EXPERIENCES REQUIRED FOR THE ROLE

Knowledge

Knowledge of Enterprise Resource Planning Systems
Understanding of Infrastructure technologies including networks, servers and
databases
Understanding the core functions of the business unit, policies and procedures
of assigned systems
Understanding of application and system architecture concepts

Skills

Knowledge of system vulnerabilities and security issues
Reasonable interpersonal, written and oral communication skills.
Ability to respond to help desk requests in a reasonable time
Team player who exhibits effective interpersonal skills with a collaborative
style
Ability to create and deliver results in a highly collaborative environment

Qualifications

Minimum Bachelor’s degree in Information Technology or Computer Science or
Computer Engineering or similar.
Information Technology Infrastructure Library ITIL best practices
SAP System Administration Certifications is an added advantage

Experience

At least 1 year of general ICT Systems support experience in banking
environment.
Ability to handle numerous concurrent tasks under time constraints,
effectively prioritize and execute tasks in a highly dynamic environment.
Technical interaction with vendors, contractors, and other stakeholders

The deadline for submitting the application is 27 January, 2021



Apply Now Through









URL Link to Apply

[ **Submit your CV and Application on Company Website Click Here**
]https//career2.successfactors.eu/careercareer%5fns=job%5flisting&company=CRDB&navBarLevel=JOB%5fSEARCH&rcm%5fsite%5flocale=en%5fUS&site=VjItSWREblprRW9JOEpQZ0JsU0NoVDVSdz09&careerjobreqid=442&selectedlang=enUS&jobAlertControllerjobAlertId=&jobAlertControllerjobAlertName=&s.crb=Ms84UcOlUcT67iMrIxv4ci%2fLTq1yXbDNAMVhH5Xh6HU%3d

Closing Date 27th January, 2021.



Jobs in Dar es Salaam Tanzania Crdb Bank Jobs in Dar es Salaam Information System Officer Jobs in Dar es Salaam at Crdb Bank Information System Officer Employment opportunities Crdb Bank


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