Jobs in Kigoma Tanzania International Organization For Migration Jobs in Kigoma Operations Assistant-Field Support X8 Jobs in Kigoma at International Organization For Migration Operations Assistant-Field Support X8 Employment opportunities International Organization For Migration




# Job Description


I. POSITION INFORMATION

Vacancy Notice Number IOM/KSU/006/2021
Position title Operations Assistant-Field Support Eight Positions
Position grade G4-Graded
Duty station Kasulu/Makere, Tanzania
Type of Appointment & Durations SST-4 Months with possibility of extension
Job family Operations
Organizational unit Movement Operations
Position rated on N/A
Reports directly to National Associate Movements Operations Officer
Overall supervision by Movement Operations Manager

II. ORGANIZATIONAL CONTEXT AND SCOPE
Under the general supervision of the Movement Operations Manager and the
direct supervision of the National Associate Movements Operations Officer, the
Operations Assistant Field Support is responsible for undertaking movement
operations activities in the field, with the following duties and
responsibilities

III. RESPONSIBILITIES AND ACCOUNTABILITIES

1\. Undertake field support activities in an assigned area or areas, such as
at an airport, transit center, third-party facility, camp-based operation or
sub-office, or in relation to transportation.
2\. Perform airport services, such as providing custodial care of travel
documentation; verifying identities and documentation, including exit
permissions, visas, tickets and other items in the travel bag; assisting with
airport formalities, including flight arrivals, curb-side assistance, check-
in, luggage formalities, immigration procedures, security screening systems
and customs clearance; escorting arriving individuals to ground transportation
and departing individuals to their gates; visually confirming flights have
departed; ensuring individuals with special needs or equipment receive
appropriate support; and, as needed, sending notifications using relevant
systems.
3\. Assist individuals at transit centers or third-party facilities, including
upon arrival with sign-in, verification of identity, orientation, food and
non-food items and room assignments; during their stay with food and non-food
items, instructions, briefings, activities and resolution of issues; and upon
departure for medical appointments, return travel or onward travel with
briefings, luggage support and transition to transportation. Enter and update
relevant data in the appropriate systems and ensure vulnerable
individuals are assisted in a manner that ensures their safety, security and
comfort; report all issues immediately to the appropriate supervisors.

4\. Provide assistance at transit centers and third-party facilities for
extended periods of up to 12 hours and during overnight periods, ensuring the
needs of individuals are met throughout their stay. Communicate promptly with
third-party facility representatives and/or supervisors if issues arise.
5\. Assist in the coordination of transportation from consolidation points,
transit centers and third-party facilities, including liaising with service
providers, ensuring the identity verification, readiness and organization of
individuals being transported, and providing relevant briefings. Assist with
baggage sorting, tagging and handling and escort individuals on transportation
as needed. Ensure individuals with special needs are provided with appropriate
services and report any issues to supervisors immediately.
6\. Provide selection mission support, exit permit support and/or
interpretation services for individuals at the airport, in transit centers,
camps, consolidation points and third-party facilities or during transport by
air, ground or water.
7\. Provide regular feedback on work being accomplished to the Operations
Assistant Team Leader and/or supervisors and team members and keep
supervisors immediately informed of any issues requiring their attention.
8\. Maintain and ensure the confidentiality and integrity of all relevant
paperwork in line with standards of conduct and data protection rules. Alert
the Operations Assistant Team Leader or management of any non- compliance to
SOPs or codes of conduct by IOM staff members or partners.
9\. Perform such other duties as may be assigned.

IV. REQUIRED QUALIFICATIONS AND EXPERIENCE

EDUCATION

• Four years of working experience with secondary high school education; two
years of working experience with Bachelor’s degree.

• Four years of working experience with secondary high school education; two
years of working experience with Bachelor’s degree.
EXPERIENCE

• Prior Movement Operations or transportation experience is a strong
advantage.
SKILLS

Good knowledge of Word, Excel and the internet, Strong interpersonal and
communication skills.

V. LANGUAGES
Required
specify the required knowledge Desirable
For this position, fluency in English is required oral and written. Working
knowledge of French and/or Spanish is an advantage.

VI. COMPETENCIES
The successful candidate is expected to demonstrate the following values and
competencies

Values

• Inclusion and respect for diversity respects and promotes individual and
cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency maintains high ethical standards and acts in a
manner consistent with organizational principles/rules and standards of
conduct.
• Professionalism demonstrates ability to work in a composed, competent and
committed manner and exercises careful judgment in meeting day- to-day
challenges.

Core Competencies – behavioural indicators level 1

• Teamwork develops and promotes effective collaboration within and across
units to achieve shared goals and optimize results.
• Delivering results produces and delivers quality results in a service-
oriented and timely manner; is action oriented and committed to achieving
agreed outcomes.
• Managing and sharing knowledge continuously seeks to learn, share knowledge
and innovate.
• Accountability takes ownership for achieving the Organization’s priorities
and assumes responsibility for own action and delegated work.
• Communication encourages and contributes to clear and open communication;
explains complex matters in an informative, inspiring and motivational way.

SIGNATURES
1ST LEVEL SUPERVISOR DATE

2ND LEVEL SUPERVISOR DATE



Apply Today Through










Email tzvacancy@iom.int

Interested candidates should fill in the PH form, submit CV’s and cover letter
indicating Vacancy Notice number with 3 professional references and contacts
to email address **tzvacancy@iom.int**


* Operations Assistant-Field Support [8 Positions] Kasulu/Makere,Tanzania, **Terms of Reference [Deadline 26 April 2021]**

The vacancies are opened for both Internal and External Candidates. Only
e-mail applications will be considered. **The deadline for submitting the
application is 26 April 2021** **“All the vacancies announced by IOM Tanzania
are completely free and candidates are not at any point requested to pay a fee
for applying or during the recruitment process’’**

Document **** [ **PH FORM.pdf**
]https//tanzania.iom.int/sites/default/files/PH%20FORM.pdf

**** [ **PH FORM.docx**
]https//tanzania.iom.int/sites/default/files/PH%20FORM.docx



Jobs in Kigoma Tanzania International Organization For Migration Jobs in Kigoma Operations Assistant-Field Support X8 Jobs in Kigoma at International Organization For Migration Operations Assistant-Field Support X8 Employment opportunities International Organization For Migration


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