Consumer Protection Officers
Location
Other District Other Location
Description
JOB SUMMARY:
DUTIES AND RESPONSIBILITIES:
i. Investigating misleading, deceptive market conducts and unfair business practices;
ii. Assisting the Head in the enforcement of relevant parts of the FCA;
iii. Receiving and acting on complaints from consumers;
iv. Collaborating with national, regional and international organizations in protecting consumers;
v. Assisting the Head in promoting fair trade between the consumer and the supplier of goods or service provider;
vi. Educating consumers about their rights and obligations;
vii. Developing and implementing consumer redress mechanisms;
viii. Assisting in enforcing product recalls and issuance of warning notices to the public on product safety;
ix. Conducting inquiries, studies and researches on Consumer issues; and
x. Performing any other duties as assigned by the Head of Department from time to time.
QUALIFICATION AND EXPERIENCE:
Bachelor’s Degree either in Law, Consumer Protection, Commerce, Economics or Business Administration from any recognized university. Possession of computer knowledge is an added advantage.
REMUNERATION: Salary Scale FCCGSS 6
