Jobs in Dar es Salaam Tanzania Actionaid Jobs in Dar es Salaam Director Of Operations For Training Center Jobs in Dar es Salaam at Actionaid Director Of Operations For Training Center Employment opportunities Actionaid




ActionAid

TCDC is looking for a dynamic Director of Operations for our vibrant and
ambitious social enterprise – a Training Centre based in Arusha, Tanzania. In
this role you will contribute to ensuring that the financial and
administrative functions of a medium sized training and convening facility are
well-managed and retaining the highest standards.
ActionAid Denmark – TCDC

ActionAid Denmark AADK fights poverty by promoting the political empowerment
of the world’s poor. AADK supports long-term development work, education
programs and campaigns as well as cross border exchange of experience and
knowledge between people. Please see further information here www.ms.dk.

Training Centre for Development Cooperation TCDC located in Usa River,
Arusha, Tanzania, is part of AADK. The Centre employs more than over 100 full
time staff and associates/consultants and provides high quality transformative
development training and consultancy services to Action Aid International
AAI and other civil society organizations CSOs and their partners. The
Centre also offers Swahili language and African culture orientation courses,
academic programs, rental of conference, lodging and boarding facilities.
Please find more information here www.mstcdc.or.tz.
The position, responsibilities and tasks

The Director of Operations has the day to day responsibility for all financial
and administrative F&A matters. S/he will be responsible for achieving the
set goals within F&A including financial, HR or procedural objectives. And
s/he is responsible for ensuring that guidelines and procedures are followed
as set by MS AADK, in close collaboration with the Finance Department of MS
AADK.

The Director of Operations reports to the Executive Director of TCDC, who has
the final responsibility at the executive level. The Executive Director,
Programs Director and Director of Operations make up the Leadership Team of
TCDC and thus contribute to the overall management and development of the
Centre. The Operations and Programs Directors are jointly responsible for the
day to day business of TCDC under the leadership of the Executive Director.
The Director of Operations assumes the deputy function as Acting Executive
Director when relevant.

The Director of Operations has direct responsibility for a team comprising six
operating units/departments, namely; Finance, Services Quality, Catering,
Front Office and Course Administration, Facility Management and Human
Resources. Each unit/department has a Team Leader/Manager who reports directly
to the Director of Operations.

An illustrative listing of the tasks entailed will include

Finance

Oversee the preparations and update of budgets in collaboration with TCDC
department heads, including monthly follow-up.
Prepare monthly, quarterly and annual accounts and report in a timely manner
to AADK in line with the AADK standards.
Oversee the annual audit
Maintaining TCDC’s financial and administrative software NAV and CRM.
Oversee the development of relevant financial management reports for decision
making.

Front Office & Course Administration

Maintain and update guidelines in all areas of TCDC.
Oversee the provision of administrative support for front office and course
administration.

Facilities Management

Support the facilities management function
Oversee internal and external procurement of services and good for the entire
Centre.
Implement and maintain IT infrastructure at TCDC, including continued
digitalization of administrative functions.

Service Quality

Support cost-effectiveness and quality of service delivery by the Finance,
Catering, Facilities and Front Office and Course Administration.
Ensure high quality standard of TCDC services as per Centre’s policies and
maintain all customer satisfaction.

Catering

Ensure a smooth management of the Catering section in order to achieve its
objectives of providing a high standard catering service to TCDC customers and
other users.

Human Resources

Oversee the HR function within TCDC.
Support the maintenance and development of HR structural framework, such as
personnel reports, annual staff appraisals and interviews and oversight over
staff leave.
Oversee implementation of all relevant AA/AADK policies in areas such as SHEA,
Code of Conduct, Procurement, Anti-Corruption, Health and Safety, and
Security.
Initiate bi-annual negotiations with the trade union RAAWU.

Supporting roles

Work with relevant staff to support new business opportunities and facilitate
return-business to achieve revenue goals.
Support Fundraising and Partnership functions by participating in the
development and management of relationships to secure investment and
sustainability of programs

Day to day responsibilities

On a typical day the Director of Operations will be required to address a few
personnel related issues; monitor maintenance works on campus; seek solutions
to IT accessibility concerns, provide mentoring support to a staff member and
oversee the preparation of reporting on finances. Aside of this you will be
expected to participate in regular meetings including

Weekly TCDC Leadership Team meetings
Monthly TCDC Management Forum meetings
Bi-monthly AADK/TCDC Technical Committee meetings
Bi-annual Partnership Board meetings

The Director of Operations must be prepared to be both hands-on and strategic,
i.e. s/he will be involved in both solving and overseeing concrete tasks and
in more overall leadership issues such as business development and strategy
development. It will be considered an asset if s/he has a commercial mindset
and have experience from a social enterprise.

To fulfill this position, s/he will need to lead and manage a streamlined
operational setup, which supports the program activities of the Centre based
on a high level of service and well-functioning systems and structures. But
s/he will also need to contribute to the overall success of the Centre by
demonstrating strategic leadership and help develop the business of TCDC e.g.
by seeking out new growth opportunities in both training offers and in
auxiliary areas such as support services and rental of facilities.
Qualifications

In order for the Director of Operations to be successful in this position, we
consider the following qualifications as needed

Degree in Business/Economics, or relevant education.
Minimum 5 years of experience with financial management, budgeting, and
accounting. Experience with personnel administration.
Fluency in written and spoken English.

Moreover, the following criteria are desirable

Prior working experience in Africa.
Knowledge of development work, intercultural cooperation and conflict
resolution.
Knowledge of Danish Finance legislation and auditing principles
Previous experience in a business enterprise or a training Centre.
Knowledge on marketing training services.
Knowledge of oral and written Swahili
Knowledge of personal data protection as well as IT systems such as Microsoft
office, Microsoft Office 365, CRM systems, and Navision.

The Director of Operations should possess the following personal qualities

Ability to delegate responsibility and involving employees in decision making
and work planning.
Cultural and social sensitivity and ability to work and cooperate with a wide
range of different groups in a multicultural team.
Well-developed communication skills.
Flexibility and willingness to put in the extra effort when needed.
Political and diplomatic flair and entrepreneurial instincts.
You are aware of your own efficiency, possess initiative and know how to
prioritize tasks, whether these are your own or those of your team members.
You work with a positive and open outlook, even in tense, high pressure
situations.
You see and acknowledge your colleagues and challenge them with constructive
criticism, align expectations and reduce waste and bottlenecks.

AADK offers

The position is offered under a TCDC fixed term contract of three 3 years
with the possibility of extension depending on the future programmatic focus
and needs of TCDC.
The position is based in Arusha, Tanzania, in a dynamic working environment
with non-formal atmosphere.
A basic salary under ActionAid International’s salary system – grade F,
relocation and education allowance when relevant.
Housing is provided by TCDC.
The Director of Operations will live and work in a well-functioning, beautiful
and largely cosmopolitan campus.
Flexible working hours, ensuring a good work/life balance.

Application and other information

Please submit your application and resume by 20th of November, 2020. Should
you be invited for interview the 1st round of interviews will be on 3rd of
December, 2020 and second interviews on the 10th of December, 2020. Expected
starting date is on 1st of February, 2021 depending on the COVID-19-related
travel restrictions.

Would you like to know more about the position Please contact Wilfred Muhere
at muherew@mstcdc.or.tz

We only accept application submitted through our online recruitment system.
Please use link/button below.
AADK is an inclusive workplace which welcomes a diversity of people and ideas.
As an equal opportunity employer, AADK invite everybody with relevant
qualifications, independently of any identity markers such as race, skin
colour, national or ethnic origin, religion, age, physical or mental
disability, sex, sexual orientation, gender identity, gender expression,
pregnancy, marital status, social or economic status or any other, to apply.
AADK does not tolerate harassment or discrimination of any kind. Any
transgression in this regard should be addressed to complaints@ms.dk.



Send your Application Through









URL Link to Apply

[ **Submit your CV and Application on Company Website Click Here**
]https//candidate.hr-
manager.net/ApplicationInit.aspxcid=354&ProjectId=182603&MediaId=5

Closing Date 1st January, 2021.



Jobs in Dar es Salaam Tanzania Actionaid Jobs in Dar es Salaam Director Of Operations For Training Center Jobs in Dar es Salaam at Actionaid Director Of Operations For Training Center Employment opportunities Actionaid


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