Jobs in Dar es Salaam Tanzania Four Season Hotels Jobs in Dar es Salaam Reservations Manager Jobs in Dar es Salaam at Four Season Hotels Reservations Manager Employment opportunities Four Season Hotels




This position will be partially based at the Lodge in the Serengeti so should
be comfortable with remote single living. There is schedule of 11 weeks on and
2 weeks off so have an opportunity to go home and see family every 11 weeks.

Due to Work Permit restrictions in Tanzania we can only consider Tanzanian
nationals for this role. We will not be replying to non Tanzanian
applications.

1\. Direct reservations activities of the lodge to achieve budgeted goals;
understanding and applying the principles of occupancy and rate to achieve
maximum yield.

2\. Revenue management functions as would be required at the Lodge based
around existing business trends, business segmentation & technology on
property etc

3\. The ability to assume responsibility for the execution of the Reservation
Department’s policies and procedures and manage the daily operation.

4\. To maintain maximum occupancy within the lodge, avoiding overbooked
situations and maintaining the correct guest mix.

5\. To allocate duties and delegate work within the department continuously
monitoring the progress and ensuring that all work is kept up to date.

6\. Keep immediate supervisor promptly and fully informed of all problems or
unusual matters of significance so prompt and corrective action can be taken
as appropriate.

7\. To deal with any complaints in the area of his or her responsibility, to
investigate all pertinent details, to report findings to management and to
take the necessary steps to avoid a re-occurrence.

8\. To check each day’s arrival list one week in advance to ensure all
reservations are secure and reconfirm where necessary. To check them again two
days in advance to ensure, reconfirm where necessary and ensure all are
properly filed.

9\. The ability to control all villa reservations in conjunction with the
Front Office Manager and ensure special handling of top corporate clients,
VIPs, and return guests.

10\. To control the free sale of all reservations to the Lodge’s best
advantage regarding the amount of reservations that are commissionable.

11\. To work closely with the Sales and Marketing Department to coordinate and
control the number of group bookings, handle group bookings, maintain files,
trace cut off dates, follow up on special instructions, and assist with and
oversee groups.

12\. To identify and be aware of all major events throughout the coming year
which may affect any new projects or changes within the lodge and communicate
them to WRO, Sales Representatives and Reservations staff.

13\. To attend all departmental meetings, to chair the Reservations Meeting on
a monthly basis and to hold additional briefings as required.

14\. The ability to prepare and distribute occupancy and revenue forecasts and
keep all department heads well informed of any unexpected changes in levels of
business.

15\. To work closely with the Front Office Manager in connection with future
availability, budgets and weekly forecasts.

16\. Develop demand trend tables and charts by market segment to support
forecast projections.

17\. Initiate performance measurements and regular revenue related analysis.
Maintain forecast reliability by constantly measuring accuracy.

18\. Develop reports based on customer stay records data to identify current
and emerging buying trends; e.g. Lead Time Analysis, Price Point Production,
Room Type Upgrades and Up-sells, etc.

19\. Provide Monthly Marketing Diagnostic Reports.

20\. The ability to handle and maintain accurate records on and monitor pick-
up, cancellations, no-shows, and sources of reservations.

21\. The ability to create and maintain individual rate codes for each
negotiated account as established by the Sales Department.

22\. The ability to establish and maintain the rate code conversion tables
between PMS and WRO system.

23\. In coordination with the DOSM introduce Yielding tactics to manage demand
patterns, including developing periodic Transient and Group Selling
Strategies.

24\. Update the property management system with room and rate restrictions to
optimize yield.

25\. Manage Delphi Yield System with transient protected rooms and updated
Minimum Available Rates.

26\. The ability to lead/manage the forecast & management meetings held with
the Sales and Marketing Department.

27\. Maintain all lodge distribution channels are in compliance with rate
parity and rate integrity disciplines.



Apply Online today









URL Link to Apply

[ **Submit your CV and Application on Company Website Click Here**
]https//fourseasons.wd3.myworkdayjobs.com/search/job/Serengeti/Reservations-
ManagerREQ10198652

Closing Date 22nd January, 2021.



Jobs in Dar es Salaam Tanzania Four Season Hotels Jobs in Dar es Salaam Reservations Manager Jobs in Dar es Salaam at Four Season Hotels Reservations Manager Employment opportunities Four Season Hotels


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