Branch Manager - Morogoro at African Management Services Company (AMSCO)|
Deadline: 14 October, 2018
Deadline: 14 October, 2018
Our client is a part of an African bank, which operates through a network of commercial banks in 18 countries. Currently the bank in Tanzania has a network of 27 branches.
Based in Morogoro, this role is responsible for ensuring overall Branch Management; staff management, business growth and development, operational excellence. Also to develop and implement business strategies to deliver performance and growth targets while maintaining a good business environment.
Responsibilities
- Advise walk in clients on the various accounts and facilities
- Be involved in corporate social responsibility to improve visibility for the bank
- Build and improve the quality of business and retail clients
- Check and forward daily and weekly reports to Head office departments
- Ensure Branch coordination; weekly and monthly meetings with retail officers, Branch meetings and training of branch staff
- Ensure branch staffs comply with statutory regulations and bank internal procedures
- Ensure development of branch profitability
- Ensure service delivery standards are maintained in the branch
- Establish and develop sales opportunities to archive targets and meet customers’ expectations
- Implement business plans prepared in collaboration with the sales coordination structure to ensure achievement of objectives
- Implement, monitor and analyze the achievements of the branch objectives.
- Make regular customer visits to retain existing customer s and to build loyalty
- Manage and monitor team workflow at the branch in line with set targets
- Manage term deposits
- Monitor and analyze with Sales Coordination Unit, the quantitative and qualitative achievements of the branch
- Monitor commercial risk and debt collection
- Monitor overstepping reports and advising accordingly
- Organize the branch objectives in liaison with the retail officers in regard to annual objectives and sales campaigns
- Prepare and analyze credit applications for presentation to credit department.
- Prepare the branch budget and strategy and ensure profitability
- Promote new business by selling banks products to new clients
- Provide customer balances
- Review all branch reports and oversee daily operations of all areas of the branch
- Any duty as may be assigned by a supervisor and or Head of Retail
Technical Skills
- Knowledge of banking
- Knowledge of market practice
- Excellent analytical and interpretational skills
- People management skills
- Budgeting skills
- Excellent planning, organisation and execution skills
- Positive and flexible attitude towards change and competition
- Computer literacy and familiarity with standard office computer applications
- Strong problem solving and decision making skills
Other Skills and Professional Qualifications
- An Advanced Diploma/Degree in either Commerce, Finance or Marketing
- A minimum of 4 years’ experience in Banking Operations
- A good understanding of Banking Operations and Products
- Knowledge of Microsoft Excel Products
- Excellent interpersonal and communication skills
- Conflict resolution skills
- Negotiation and influencing skills
- Team player and strong leadership and management skills.
Ad Visible Until: 14 October 2018
Ref: KEN000222/WA
Vacancy Type: Permanent
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