Data And Customer Life-Cycle Management – Manager Jobs in Dar es Salaam Tanzania Airtel Tanzania Jobs in Dar es Salaam Tanzania Data And Customer Life-Cycle Management – Manager Jobs in Dar es Salaam at Airtel Tanzania
Airtel Tanzania
Airtel Tanzania PLC is looking for a suitable candidate for the Data and CLM
Manager Position .The incumbent will be responsible for planning and achieving
the targeted revenue from the prepaid product categories for Voice and Non-
Voice while also
ensuring implementation of customized programs to create stickiness of the
existing base , resulting in reduced customer churn & higher usage.
Key deliverables;
1\. Drive Data Hygiene
Ensure UnR programs are in place to drive data penetration
Develop programs to drive data users through the open market device selling
outlets
Develop Data Commando Program for universities
Drive smartphone penetration through retail, franchise and open market
2 .Working with internal and external customers to drive end to end flawless
implementation and execution
Ensuring whole ecosystem Group, CEO, Network, IT, CX, Sales, Finance, SCM, HR
and Legal, franchise, channel partner, DSA,commando and Retail are fully
aligned to the data initiatives being
3\. Drive innovation
Have 1 innovation a quarter
Drive Data VAS – selling a purpose to use data, not only the MB itself
4\. Grow Data NPS
Make sure product awareness is driven on the ground through Brand and Sales
As few as possible calls to the call center and on social
Develop programs to drive gifting and promote word-by-mouth
5\. Achieve the desired revenue from the base by designing and developing
customizedprograms
6.To create customer base stickiness and hence reduce churn
Qualifications and Experience;
Bachelor Degree in Computer science or any other related filed
MBA in Marketing
Professional qualification/certification in Project Management Techniques and
related disciplines is an added davantage
5+ years minimum working experience in telecommunications Industry in VAS
Experience on delivering multiple complex projects
MS office proficiency
Confident
Assertive
Results oriented
Deadline for receiving applications is 21st June 2020.
Apply Online Now
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URL:: Link to Apply
[ **Submit your CV and Application on Company Website : Click Here**
]https://www.linkedin.com/jobs/view/1901836834/?eBP=NotAvailableFromVoyagerAPI&recommendedFlavor=ACTIVELY_HIRING_COMPANY&refId=0a93b728-bf40-49e4-831c-f4b27d234c73&trk=d_flagship3_search_srp_jobs
Closing Date : 21st June, 2020.
Data And Customer Life-Cycle Management – Manager Jobs in Dar es Salaam Tanzania Airtel Tanzania Jobs in Dar es Salaam Tanzania Data And Customer Life-Cycle Management – Manager Jobs in Dar es Salaam at Airtel Tanzania
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