Customer Experience Airport Services Duty Officer- Dar Es Salaam Jobs in Dar es Salaam Tanzania Qatar Airways Jobs in Dar es Salaam Tanzania Customer Experience Airport Services Duty Officer- Dar Es Salaam Jobs in Dar es Salaam at Qatar Airways




# Job Description


About the role

We are recruiting for an Airport Services Duty Officer based in Dar Es Salaam,
Tanzania.

In this role, you will supervise and control flight-handling activities such
as flight editing, check-in, transfers and boarding, in order to ensure a high
service standard. You will achieve optimum customer satisfaction and on-time
department of flights. You will also have overall control of the shift as a
direct representative of the Airport Services Manager. You will also ensure
punctuality and safety of all Qatar Airways operations.

Specific accountabilities include
• Ensuring that passenger and aircraft handling practices conform to the
safety and security standards
• Ensuring that all QR aircraft handling standards are met on a shift basis
• Managing and controlling manpower on the shift, in order to optimize
utilization and to maintain staff morale and discipline
• Ensuring proper allocation of manpower and resources in the airport
operations
• Completing checks to ensure adequate standards are maintained
• Resolving customer problems and complaints while on duty and working with
all departments including Customer Relations to provide resolutions for
complaint handling
• Facilitating ramp handling activities in liaison with GHA, Caterers,
Fueling, Maintenance, Cargo, and Crew to expedite departure

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to
your potential and the impact you can make. You’ll find infinite opportunities
to grow and work on the biggest, most rewarding challenges that will build
your skills and experience. You have the chance to be a part of our future,
and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge.
Join us as we dare to achieve what’s never been done before.

Together, everything is possible

Qualifications

About you

The successful candidate will have the following qualifications and skills

• Relevant experience in an airline or reputed Ground Handling Operations at
supervisory level.
• Strong background in Airport or GHA Operations
• Good understanding of Conditions of Carriage, International Civil Aviation
Safety and Security Procedures in accordance with ICAO and IATA.
• Overall knowledge of airport functions within passenger and baggage
handling, weight and balance and dangerous goods regulations.
• Excellent customer focus and service delivery.
• Right to live and work in the United States.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12
different businesses coming together as one. We’ve grown fast, broken records
and set trends that others follow. We don’t slow down by the fear of failure.
Instead, we dare to achieve what’s never been done before.
So whether you’re creating a unique experience for our customers or innovating
behind the scenes, every person contributes to our proud story. A story of
spectacular growth and determination. Now is the time to bring your best ideas
and passion to a place where your ambition will know no boundaries, and be
part of a truly global community.



Read and Apply Now Through









URL Link to Apply

[ **Submit your CV and Application on Company Website Click Here**
]https//careers.qatarairways.com/global/en/job/210000B7/Customer-Experience-
Airport-Services-Duty-Officer-Dar-Es-Salaam

Closing Date 20th October , 2021.



Customer Experience Airport Services Duty Officer- Dar Es Salaam Jobs in Dar es Salaam Tanzania Qatar Airways Jobs in Dar es Salaam Tanzania Customer Experience Airport Services Duty Officer- Dar Es Salaam Jobs in Dar es Salaam at Qatar Airways


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