Customer Experience – Airport Services Agent – Dar Es Salaam Jobs in Dar es Salaam Tanzania Qatar Airways Jobs in Dar es Salaam Tanzania Customer Experience – Airport Services Agent – Dar Es Salaam Jobs in Dar es Salaam at Qatar Airways




# Job Description


About the role

We are currently recruiting for Airport Services Agent in Dar Es Salaam,
Tanzania

As an Airport Services Agent, you will support the operation by providing five
star service to customers at the airport terminal and help create an enjoyable
airport environment for customers whilst travelling. You will ensure a quality
service and adherence to safety policies and security standards.

Specific accountabilities include

• Liaising with check-in, transfer desk and other related areas for the smooth
acceptance of passengers
• Escorting and directing arriving and departing passengers to the respective
areas such as hotel desk, visa counter, transfer desk, premium lounges and
boarding gates
• Assisting the Duty Officer in handling company materials and records
• Liaising with the Ground Handling agent GHA for quick processing of hotel
and transfer passengers
• Ensuring passengers are assisted smoothly through airport facilities
• Performing other related duties for the purpose of ensuring the efficient
and effective functioning of the work unit
• Supervising GHA staff during all flights to ensure Qatar Airways standards
of service quality is maintained
• Organizing check-in counters and coordinating documentation issues

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to
your potential and the impact you can make. You’ll find infinite opportunities
to grow and work on the biggest, most rewarding challenges that will build
your skills and experience. You have the chance to be a part of our future,
and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge.
Join us as we dare to achieve what’s never been done before.

Together, everything is possible

Qualifications

About you

The successful candidate will have

• High School Qualification
• Minimum 2 years of job-related experience required with at least 1 year of
relevant experience in Airline/ Travel Industry/ Hospitality Institute.
• Excellent communication skills with fluency in English language.
• High energy and positive attitude are necessary to perform well in this very
high pressured and demanding environment.
• High level of computer literacy
• Excellent customer focus and service delivery.
• Good interpersonal skills and strong team orientation

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12
different businesses coming together as one. We’ve grown fast, broken records
and set trends that others follow. We don’t slow down by the fear of failure.
Instead, we dare to achieve what’s never been done before.
So whether you’re creating a unique experience for our customers or innovating
behind the scenes, every person contributes to our proud story. A story of
spectacular growth and determination. Now is the time to bring your best ideas
and passion to a place where your ambition will know no boundaries, and be
part of a truly global community.



Read and Apply Now Through









URL Link to Apply

[ **Submit your CV and Application on Company Website Click Here**
]https//careers.qatarairways.com/global/en/job/210000B4/Customer-Experience-
Airport-Services-Agent-Dar-Es-Salaam

Closing Date 15th October, 2021.



Customer Experience – Airport Services Agent – Dar Es Salaam Jobs in Dar es Salaam Tanzania Qatar Airways Jobs in Dar es Salaam Tanzania Customer Experience – Airport Services Agent – Dar Es Salaam Jobs in Dar es Salaam at Qatar Airways


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