Jobs in Dar es Salaam Tanzania Tanzania Electric Supply Company Limited (Tanesco) Jobs in Dar es Salaam Customer Service Officers X5 Jobs in Dar es Salaam at Tanzania Electric Supply Company Limited (Tanesco) Customer Service Officers X5 Employment opportunities Tanzania Electric Supply Company Limited (Tanesco)




POST CUSTOMER SERVICE OFFICERS – 5 POST

POST CATEGORYS HR & ADMINISTRATION
MARKETING,MEDIA AND BRAND
EMPLOYER TANZANIA ELECTRIC SUPPLY COMPANY LIMITED TANESCO
APPLICATION TIMELINE 2020-07-28 2020-08-10
JOB SUMMARY NA

DUTIES AND RESPONSIBILITIES

i. To ensure consistent customer service is delivered to every customer and
support the implementation of customer service strategies;
ii. To assist Principal Customer Service Officer/Regional Customer Relations
Officer in implementation of company business plan;
iii. To build good relationship with customers in order to make customers
satisfied.
iv. Oversee the full spectrum of customer care by dealing quickly and
efficiently with customers’ enquiries or complaints and escalate to respective
channels when necessary to ensure customer satisfaction is delivered at all
levels of the company;
v. To assist in developing and implementing new system procedures or working
practices in order to improve customer service efficiency;
vi. To liaise with Regional Customer Relations officers to ensure that the
implementation of Customer Service Charter is exercised in the regions; and
vii. To ensure all regional customer service issues are brought forward and
handled within reasonable time in order to promote uniformity, efficient &
effectiveness of TANESCO.

QUALIFICATION AND EXPERIENCE

Bachelors Degree or Advanced Diploma either in Business Administration,
Marketing or Public Relations. Good knowledge in computer applications Ms
Word, Ms excel, Ms Access. He/she must be able to communicate well in English
and Swahili both written and oral.

REMUNERATION as per employer’s scale



Apply Online today









URL Link to Apply

[ **Submit your CV and Application on Company Website Click Here**
]http//portal.ajira.go.tz/index.php/advert/displayadvert/3034

Closing Date 10th August, 2020.



Jobs in Dar es Salaam Tanzania Tanzania Electric Supply Company Limited (Tanesco) Jobs in Dar es Salaam Customer Service Officers X5 Jobs in Dar es Salaam at Tanzania Electric Supply Company Limited (Tanesco) Customer Service Officers X5 Employment opportunities Tanzania Electric Supply Company Limited (Tanesco)


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