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UNICEF
UNICEF works in some of the world’s toughest places, to reach the world’s most
disadvantaged in order children to save their lives, to defend their right and
to help them fulfill their potential.
Across 190 countries and territories, we work for every child, everywhere,
every day, to build a better world for everyone.
And we never give up.
Background
UNICEF Tanzania Country Office TCO participated in the 2017 Global Staff
Survey GSS and it had a total of 157 staff members, stationed in the main
office in Dar es Salaam, with an extended office in Dodoma and three field
office in Mbeya, Kibondo and Zanzibar. There were 134 respondents out of the
157 total staff compliment in the TCO for this engagement survey and based on
the results derived from the responses of TCO staff members, the office came
up with a Country Office staff action plan to address areas that required
improvement.
TCO completed a substantive Mid-Term Review in 2018 setting out the strategic
direction for the programme till June 2020 with accompanying ream changes. TCO
also invested in relational team processes using two team retreats to set out
its culture change agenda see TCO Culture Change Action Plan and Culture When
attached is annexes. This is against the wider organizational change agenda
and UNICEF’s core values of care, respect, integrity, trust and
accountability. The CMT is currently responding to COVID-19 outbreak in a
complex environment, delivering result whilst balancing duty of care issues.
In this context, the CMT is committed to
--> -->Promoting and actively role modelling effective and respectful communication within the team and with other teams.
-->Supporting the implementation of the TCO culture change action plan Nov 2019 and most recent staff survey action plan recommendations.
-->Promoting behaviors as agreed in the TCO Culture Wheel April 2019 and adherence to UNICEF’s core values.
-->Promoting a culture of learning and provide equitable team and individual learning opportunities as available within resource envelope.
As part of this commitment, responding to the Global Staff Survey results for
Tanzania is a priority for TCO. The 2017 Global Staff Survey GSS saw 34/157
staff complete the survey. Based on an analysis of the results, the office
came up with a country office staff action plan to address areas for
improvement. While overall support for the CMT is being sought through a firm
to provide “individual and Team Coaching Support to the TCO CMT to build on
its strengths in crisis
management and adapt to continuity and change with a short, medium and long
term view, specific support is required to develop a mentorship programme for
TCO.
The mentorship programme will also be beneficial for colleagues who are
participating in the IMPACT+ and REACH programme which is designed to provide
UNICEF National Staff with the opportunity to enhance capacity IMPACT and to
support a transition to an international career REACH. On the other hand,
those colleagues who have not been able to participate in the IMPACT+ and
REACH Programme would also benefit from this structured mentorship progarmme.
Ä key focus area of the engagement survey was the Career and Professional
Development, where staff were asked if they were satisfied with the
opportunities for career enrichment available to them in UNICEF. Based on the
responses received to this question, 45% of the 134 staff were dissatisfied
with the career development available to them in the Tanzania Country Office.
Some of the responses highlighted the following
Ä key focus area of the engagement survey was the Career and Professional
Development, where staff were asked if they were satisfied with the
opportunities for career enrichment available to them in UNICEF. Based on the
responses received to this question, 45% of the 134 staff were dissatisfied
with the career development available to them in the Tanzania Country Office.
Some of the responses highlighted the following
-->There was a lot of talk on career development and enrichment within UNICEF ,but staff felt that there was lack of clear policy to support career development for staff;
-->Staff felt that the work load was too heavy thus no time to participate in opportunities to enhance their career;
-->Staff felt that they required more guidance, support and mentorship from their supervisors;
-->General Services GS staff felt that UNICEF TCO did not provide room for growth.
Overall, based on these responses, it was evident that staff are dissatisfied
with regards to career development within TCO. The Office therefore developed
an action plan to address this dissatisfaction with regards to career
development, with one of the key actions being the development of a Concept
Note and Standard Operations Procedures SOP for a structured mentorship
programme.
The proposed consultancy is therefore anticipated to support the UNICEF
Tanzania Country office to develop a Standard Operating Procedures and roll
out a structured Mentorship Programme.
For every child, Protection
How can you make a difference
The specific tasks of this consultancy are
-->Review the TCO Staff Survey results and consult with management and key stakeholders as appropriate.
-->Develop a Concept Note to identify the scope, objectives and modus operand of mentorship programme, its complementarity with IMPACT + and Reach and its indicators for success
-->Develop Standard Operating Procedures for a Mentorship Program for the Tanzania Country Office TCO, which should be consulted with the SDC and endorsed by the Country Management Team CMT and approved by the Representative
-->Develop a Standard Operating Procedure for a Mentorship Programme, which may include focus areas, criteria for selecting mentors, nomination forms and feedback tool for mentors and mentees to ensure effectiveness of the programme.
-->Facilitate endorsement by SDC.
-->Develop a Communication Plan and Roll Out implementation of the Mentorship Program.
-->Conduct a focus group sessions for interested mentees and mentors, to understand the Mentorship Programme and ensure smooth implementation thereof.
Methodology
The assignment will comprise
1. A desk review of relevant literature and reports including GSS 2017 results for Tanzania, Impact + And Reach programme and TCO analysis
2. Individual and group-based informant consultation with relevant UNICEF staff and managers to ensure inclusive participation and buy-in of the proposed program.
3. Development and finalization of Concept Note to identify the scope, objectives and modus operand of mentorship programme and its indicators for success through consultations with the SDC
4. Focus group sessions for selected mentors and mentees to ensure a common understanding and programme effectiveness.
5. An SOP structured and developed in close consultation with HR Manager and Staff Development Committee, and.
6. Communication Plan and roll out of the Mentorship Programme.
Deliverables and timelines
Key Task Develop Concept Note and Standard Operating Procedures, and roll
out a structured Mentorship Programme
Deliverable
Estimate # Days Timeline/ Deadline Schedule of payment
------------
Review the 2018 GSS Survey Report and the TCO analysis of the results related
to this initiative. 1 day August 2020 20%
Consult with key stakeholders to ensure an in-depth understanding of TCO needs
regarding mentoring.
2 days
Develop a Concept Note to guide development SOP for the mentorship program and
facilitate approval by the CMT. 5 days
Develop Mentorship Programme SOP, which might include focus areas, selection
criteria and feedback tools for mentors and mentees. 15 days August –
September 2020
50%
Facilitate consultations with a representative sample of mentees and mentors
to ensure a common understanding and programme effectiveness.
5 days
Develop a Communication Plan and Roll out implementation of the Mentorship
Programme 8 days September November 2020 30%
Presentation to SDC and CMT 2 days November 2020
Prepare consultant handover report and debrief Deputy Representative and HR
Manager 2 days November 2020
Payment Schedule
Payment will be made upon the satisfactory completion of all deliverables.
To qualify as an advocate for every child you will be required to have;
-->Advanced University Degree in Management, Human Resources, Business Administration or related field, with senior level background on Human Resources Management, or Organizational Development;
-->A minimum of 8 years’ experience in Human Resources Management; experience is training, mentoring/coaching and organizational change management is desirable;
-->Good understanding of UNICEF’s policies and procedures is required; ·
-->Good analytical, negotiating, communication and advocacy skills
-->Demonstrated ability to work in a multi-cultural environment and establish harmonious and effective working relationships both within and outside the organization, and;
-->Excellent interpersonal skills.
Administrative issues
The consultant will work remotely and will provide his/her own resources in
order to deliver on the assignment. All consultations and focus group sessions
will be via online platforms such as Skype and/or Zoom, where organizational
support might be required, depending on the spread and location of the
stakeholders.
Conditions
The candidate selected will be governed by and subject to UNICEF’s General
Terms and Conditions for individual contracts. As per UNICEF DFAM policy,
payment is made against approved deliverables.
Timing
This consultancy will complete the assignment within 40 days spread between
mid-July 2020 and mid- March 2021. The timeline has been extended to several
months taking into account that all tasks will be carried out remotely, it
involves staff time for consultation and focus group sessions, that staff are
based in 5 different locations and possible emergency disruptions.
Failure to complete this consultancy on time will have negative implications
on the timely implementation of the Mentorship Programme.
For every Child, you demonstrate…
UNICEF’s values of Care, Respect, Integrity, Trust, and Accountability CRITA
and core competencies in Communication, Working with People and Drive for
Results.
View our competency framework at
http//www.unicef.org/about/employ/files/UNICEFCompetencies.pdf
https//www.unicef.org/about/employ/files/UNICEFCompetencies.pdf
UNICEF is committed to diversity and inclusion within its workforce, and
encourages all candidates, irrespective of gender, nationality, religious and
ethnic backgrounds, including persons living with disabilities, to apply to
become a part of the organization.
UNICEF has a zero-tolerance policy on conduct that is incompatible with the
aims and objectives of the United Nations and UNICEF, including sexual
exploitation and abuse, sexual harassment, abuse of authority and
discrimination. UNICEF also adheres to strict child safeguarding principles.
All selected candidates will be expected to adhere to these standards and
principles and will therefore undergo rigorous reference and background
checks. Background checks will include the verification of academic
credentials and employment history. Selected candidates may be required to
provide additional information to conduct a background check.
Individuals engaged under a consultancy or individual contract will not be
considered “staff members” under the Staff Regulations and Rules of the United
Nations and UNICEF’s policies and procedures, and will not be entitled to
benefits provided therein such as leave entitlements and medical insurance
coverage. Their conditions of service will be governed by their contract and
the General Conditions of Contracts for the Services of Consultants and
Individual Contractors. Consultants and individual contractors are responsible
for determining their tax liabilities and for the payment of any taxes and/or
duties, in accordance with local or other applicable laws.
Closing Date Thu Jul 23 2020 235500 GMT+0300 East Africa Time
Send your Application to
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URL Link to Apply
[ **Submit your CV and Application on Company Website Click Here**
]https//www.unicef.org/about/employ/job=532925
Closing Date 17th August, 2020.
Jobs in Dar es Salaam Tanzania Unicef Jobs in Dar es Salaam Individual Consultant Jobs in Dar es Salaam at Unicef Individual Consultant Employment opportunities Unicef
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