Jobs in Dar es Salaam Tanzania Nbc Jobs in Dar es Salaam Manager,Digital Customers Migration Jobs in Dar es Salaam at Nbc Manager,Digital Customers Migration Employment opportunities Nbc




NBC is the oldest serving bank in Tanzania with over five decades of
experience. We offer a range of retail, business, corporate and investment
banking, wealth management products and services.

Job Summary

A Business minded personnel with analytical skills, responsible for Day to day
business monitoring and reporting, In-charge to drive customer migration from
traditional non-digital channels to digital channels usage. A team player
with vast experience on acquisition of customers , growth of revenue and
retention of customers. A person to design various retention campaigns,
activities for digital channels. Develop clear customer Migration Strategy for
the Bank, and a Link between Digital banking team , Other units within the
bank and third parties in terms of business performance and Customer Migration
on digital channels

Job Description

-->Strategically promote our capabilities & experience in both our digital banking platforms as well as our physical network,
-->Drive customer adoption of, and continued engagement with, self-serve channels for day-to-day transactions
-->Lead digital multi-product on boarding approach across all product lines of business
-->Ensure business objectives and KPI’s are met across lines of business
-->Utilize digital capabilities and partner with marketing to drive personalized experience through triggered, relevant messaging and customer interaction/communication
-->Develop and implement an advisory approach in operational efficiency and process improvement to support the division’s departments.
-->Establish functional links with the other business units at NBC in order to optimize work methods by sharing tools, approaches and best practices.
-->Carry out market watches and stay abreast of best practices in your field of expertise.
-->Structure and develop dashboards using relevant key performance indicators KPI, with a view to continuous development.

Develop the approach, promote and support the implementation of tools
promoting the development of a culture of service and continuous improvement.

Qualifications

Bachelor’s Degree – Business, Commerce and Management Studies, Digital
familiarity Meets some of the requirements and would need further
development, Enabling team success Meets all of the requirements,
Experience in a similar environment, Openness to change Meets some of the
requirements and would need further development, Strategically promote our
capabilities & experience in both our digital banking platforms as well as our
physical network,
Drive customer adoption of, and continued engagement with, self-serve channels
for day-to-day transactions
Lead digital multi-product on boarding approach across all product lines of
business
Ensure business objectives and KPI’s are met across lines of business
Utilize digital capabilities and partner with marketing to drive personalized
experience through triggered, relevant messaging and customer
interaction/communication
Develop and implement an advisory approach in operational efficiency and
process improvement to support the division’s departments.
Establish functional links with the other business units at NBC in order to
optimize work methods by sharing tools, approaches and best practices.
Carry out market watches and stay abreast of best practices in your field of
expertise.
Structure and develop dashboards using relevant key performance indicators
KPI, with a view to continuous development.
Develop the approach, promote and support the implementation of tools
promoting the development of a culture of service and continuous improvement.



Read and Apply Now Through









URL Link to Apply

[ **Submit your CV and Application on Company Website Click Here**
]https//absa.wd3.myworkdayjobs.com/en-US/NBCCareers/job/Head-Office-
NBC/Manager-Digital-Customers-MigrationR-15915437-1

Closing Date 11th April, 2021.



Jobs in Dar es Salaam Tanzania Nbc Jobs in Dar es Salaam Manager,Digital Customers Migration Jobs in Dar es Salaam at Nbc Manager,Digital Customers Migration Employment opportunities Nbc


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