Ongeza Tanzania Limited
Job Title: Customer service assistant.
Company description:
Ongeza is a social enterprise creating a sustainable and scalable model
that reaches rural customers in the last mile. Ongeza sell directly to rural
customers. Ongeza products save rural customer’s money, increase their
income or improve their quality of life. Products include but are not
limited to solar lights, efficient stoves, agricultural equipment and inputs,
water solutions and transportation equipment. Ongeza plans to grow
quickly across Tanzania.
Position description:
Customer service assistant will be working in customer service
department, making daily call to customers, and to sales officers in rural
Tanzania
Helping our current customers by answering product and service
questions; suggesting information about other products and services.
Responsibilities
Qualifications:
An ideal candidate will have the following qualifications
● Customer service experience between of 2 to 3
●Diploma in customer service, sales and marketing
● Excellent communicator with sound customer care skills
● Able to work in a target driven company
● A good listener
● Ability to work under minimum supervision
● Fluency in Kiswahili and strong command of English
● Comfortable working in the start-up environment
●Experience in working in a call centre is preferred.
●basic computer skills, excel, word and google docs.
Location: Arusha, Tanzania with regular travel to rural areas.
Compensation: Attractive package will be offered
Women are highly encouraged to apply.
Application: Please send the cover letter and current CV, motivation
letter to jobs@ongeza.com
Ongeza Tanzania Limited
PO Box 15144
Arusha, Tanzania
Apply not later than 13/06/2015
Do not sent your certificates