Senior Digital Product Development Manager

The Position:

Reporting to the Head, Digital Financial Services and Mobile Payments, the jobholder will be responsible for digital product and business development of digital services (online services, ecommerce, mobile money mobile payments, digital acquiring etc.), to increase revenue, functionality, usage and retention.

Key Responsibilities:

Develop new or enhanced capabilities of various services of Digital Products and business
Develop and model price and value propositions for digital products and services
Development of superior user experience and processes on digital services
Drive deposits, collections, payments and transfers on digital channels

Hardware Systems Infrastructure Engineer
The Position:

Reporting to Senior Manager, Hardware Systems Infrastructure the position is responsible for:

The implementation and support of High end and Mid- Range IT Infrastructure in line with Bank’s Vision and provisioning High Available Server infrastructure for the Critical Server systems.
Ensuring infrastructure high availability, business continuity and effective management of 24x7 Data Centre operations and high end infrastructure SLAs.
Design and implementation of Cloud infrastructure systems for the Bank
Key Responsibilities:

Formulate, analyze business needs and recommend appropriate ICT Server and Storage infrastructure solutions to meet the Bank’s requirements.
Conduct performance and capacity planning as well as develop budgets for hardware infrastructure requirements and future projections for business.

Head, Banking Systems Operations
The Position:

The role holder is responsible for managing Core Banking [CBS] and related peripheral systems infrastructure and performance in line with business needs and expectations

Key Responsibilities:

Prioritizing, monitoring and planning control activities within the CBS in coordination with Internal and External Audit teams
Definition of strategy and planning around CBS infrastructure
Development of technical support documentation for operations, database administrators and support staff

Head, Operation Risk & Compliance
The Position:

The role holder is responsible for implementation of an integrated ORM Framework Group-wide, Development, maintenance and continuous improvement of the Group operational risk management strategy in line with the Bank's overall risk appetite.

Key Responsibilities:

Develop an enterprise –wide Group Risk management framework as per Basle II accord and regulatory requirement
Develop and implement tools, for identification and assessment to identify control, manage and measure enterprise –wide non-financial Risks as per the group operational risk management policy

Platinum Relationship Manager
The Position:

The role holder will be responsible for providing world class Relationship Management, developing new relationships with high net-worth individuals (HNW) and to maintain already existing relationships, by engaging them, uncovering their needs and providing them with the appropriate products and excellent customer service.

Key Responsibilities:

Drive profitable revenue and volume growth from a portfolio of HNW customers with a focus on new acquisitions, deepening of existing customer relationships and cross selling thereby increase market and customer share of wallet within KCB.
Achieve agreed sales targets for new accounts, assets and liabilities by establishing/recruiting new banking relationships, managing and growing existing banking relationships with the high net worth individuals who may include senior management of different corporate companies, local political figures and well known business people.

The above positions are demanding roles which the Bank will provide a competitive package for the successful candidates. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please submit your application with a detailed CV, stating your current position, remuneration level, e-mail address and telephone contacts quoting the job title/reference in the subject field to

To be considered your application must be received by Friday, 21st October, 2016

Only short listed candidates will be contacted.