Jobs in Arusha Tanzania I&M Bank (T) Limited Jobs in Arusha Branch Manager – Arusha Branch Jobs in Arusha at I&M Bank (T) Limited Branch Manager – Arusha Branch Employment opportunities I&M Bank (T) Limited




# Job Description


About the job

The incumbent that we are looking for will be in charge of customer retention,
branch productivity; enhancing customer service and loyalty; and generating
growth through effective customer relationship management in order to achieve
the branch’s business target.

Core Responsibilities

Business Growth

-->Ensure business growth through marketing of bank products; build and maintain existing and new customer relationships to achieve annual business targets
-->Monitor performance of branch in achieving its overall business target
-->Set targets for the branch business team and monitor performance to ensure the Branch achieves its overall business targets
-->Manage branch’s liability portfolio and cross selling
-->Provide recommendations in the development of new products as well market for the new products up take

Customer Service & Operations

-->Ensure customer retention by enhancing customer service at the branch level e.g. monitoring of customers’ complaints and transactions, meeting with high net worth clients regularly and maintain personalized relations
-->Respond to Customer related queries as they arise
-->Manage branch’s liability portfolio through pushing for growth of low cost accounts and cross selling
-->Assist in the development of new products as well as push for the new products up take
-->Ensure that branch business practices are compliant to relevant banking laws and regulations, systems and procedures
-->Ensure timely submission of reports such as periodic business, call reports and surprise check reports etc.
-->Implement board/management directives for the branch in an effective and timely manner
-->Overall in charge of staff within department including leave management, training, coaching and mentoring for the business staff
-->Support the Head of Business Development in preparing branch business related budget by providing inputs
-->Attend to audit queries related to Branch business
-->Liaise with respective departments in the bank for efficient and effective administration of the branch

Knowledge & Skills

-->Knowledge on bank products
-->Strong understanding of banking business
-->Business development skills
-->Sales & Marketing skills
-->Analytical skills
-->Leadership skills
-->Communication skills
-->Strong Relationship Management & Interpersonal skills
-->Problem solving skills

Qualifications & Experience

-->Bachelor’s Degree in Business Management, Marketing, Economics, Accounting, Finance or any other related field
-->At least 5 years of work experience at Senior Officer level in Business Development in a bank; with 3 years’ experience in Branch Operations.



Send your Application Through









URL Link to Apply

[ **Submit your CV and Application on Company Website Click Here**
]https//www.linkedin.com/jobs/view/2552662025/eBP=JOBSEARCHORGANIC&recommendedFlavor=ACTIVELYHIRINGCOMPANY&refId=7ADxwiBe%2F8%2Fm0VASk2gkyQ%3D%3D&trackingId=SJK0i3AuEy9Kc1lvrkkZ6A%3D%3D&trk=flagship3searchsrpjobs

Closing Date 31st May, 2021.



Jobs in Arusha Tanzania I&M Bank (T) Limited Jobs in Arusha Branch Manager – Arusha Branch Jobs in Arusha at I&M Bank (T) Limited Branch Manager – Arusha Branch Employment opportunities I&M Bank (T) Limited


Please share to your friends our blog mkaguzi.blogspot.com