You are resposnible to ensure that, MFS operations team, product
development team and Key account team operate according to set targets
and objectives, meeting monthly, quarterly and yearly revenue targets
and ensuring the marketing outdoor budget is spent efficiently aligned
to the revenue targets, always coordinating efforts with MFS Go To
Market, MFS Risk and other tigo departments.
THE WAY WE WORK
You are open-minded, passionate and the way you work energizes others.
You are committed to the timely delivery of a job well done. You behave
with integrity and transparency.
Meet SLA agreed to MFS Go To Market regarding agent creation, agent
modification and commission payments.Meet SLA agreed with different
departments at Tigo regarding salary payments through Tigo Pesa.Meet SLA
agreed with finance, regarding stock allocation and reimbursement of
e-moneyLiaise and support the technical team to manage platform
performance, upgrades and other modifications.
Deliver new Product/ processes for improved product performanceEnsure
all revenue targets are met for Peer to Peer and Bill PaymentEnsure the
subscriber acquisition is met by launching attractive commercial
offersEnsure all relevant manager and coordinators in the product
manager structure analyze commercial trends, understand actions to be
taken and own the business they manage.Have full visibility and
understanding of revenues and subscribers on daily basis for Peer to
Peer, Bill Pay and the business as a whole as well as the costs the
Deliver regionally and locally agreed developments on the platform with
agreed timeframes.Liaise with consumer understand and call centre
identifying new market driven platform requirements and implement the
same.Provide findings and recommendations to enable continuous
improvement and innovation
QUALIFICATION AND EXPERIENCE
University degree, preferably in Business Administration, Commerce,
Finance and EngineeringMBA or master preferably in FinanceA minimum of 5
years’ experienceDeep knowledge in financial services and/or payment
and/or digital ecosystemsStrong MFS experienced candidate, the
individual should have an intimate understanding of the daily operations
of the MFS business.
ExecutorTeam PlayerSignificant experience in a commercial role in a
related industry – ideally within mobile financial services.Ability to
implement commercial processes and procedures.Proven ability to
undertake financial modelling and work with complex pricing/revenue
models. "We are committed to equal employment opportunities and unbiased treatment of all individuals in all employment practices"