VACANCY ANNOUNCEMENT
The
Mwanza Intervention Trials Unit (MITU)
based at the National Institute for
Medical Research campus in Mwanza,
Tanzania is a
collaborative research unit of the London School of Hygiene and Tropical
Medicine and the National Institute for Medical Research (NIMR). The mission of
MITU is to contribute to improving health through the development and
evaluation of interventions against infections, cancer and other health
problems by conducting research, including clinical trials, to the highest
international standards. MITU aims to enhance the capacity to carry out such
research in Tanzania
and to contribute to the translation of research findings into health policy.
The Unit is now inviting applications from motivated and suitably qualified
candidates to fill the following position that will be based at NIMR campus, Mwanza.
ICT Officer
The successful applicant will have proven technical experience in ICT
and website management, and the ability to be proactive, working both
independently and as part of a team.
A.
PURPOSE
The ICT Officer
has responsibility for the overall implementation, development and management
of the ICT function within MITU.
·
To develop and implement efficient and effective
ICT systems within MITU and manage the running of these systems.
·
To identify resources (human and other) required to
provide effective on-going support for the ICT systems within MITU.
·
To ensure that the computing environment meets
global standards of ICT to consistently support the Unit’s research activity.
B.
MAIN DUTIES
Networking & Telephony
·
Be familiar with the network operating system and
all hardware and software used within MITU
·
Oversee the planning and implementation of
additions, deletions and major modifications to the supporting ICT infrastructure.
·
Manage the administration of the LAN and monitor
and report Internet usage.
·
Provide and safe keep network accounts and
passwords as required
·
Oversee the administration and maintenance of the
ICT infrastructure, and direct MITU staff on usage.
·
Manage and develop upgrades to MITU’s computers, network
and telephone system.
Policy
·
Develop and update standard operating procedures
(SOPs) for ICT and ensure that all users are aware of and follow these SOPs.
·
Develop and implement policies and procedures for
computer systems operations and development
·
Review and update the MITU ICT policies and
procedures manual on a regular basis
Security
·
Identify and implement network security.
·
Monitor and document security of all technology and
advise MITU management of security breach and/or change in password or security
status
·
Ensure authorisation and access restrictions for
ICT systems are implemented, monitored and reviewed effectively.
·
Ensure all ICT systems in MITU are compliant with
all software and hardware licensing requirements
·
Ensure that the physical and logical security of
MITU ICT assets is maintained at the optimum level.
Internal Systems
·
Undertake all troubleshooting, systems backups,
archiving, and disaster recovery and provide expert support when necessary.
·
Plan, organize, direct, control and evaluate the
operations of the ICT section
·
Work with colleagues within MITU to implement
internal systems and databases.
·
Troubleshoot hardware, software and network
operating system
·
Oversee the administration and maintenance of
computer stations and software for MITU training programmes and the Lab Systems
and identify additional support if necessary.
·
Give guidance on ICT policy and best practice in
using communication equipment
Help Desk Administration
·
Respond to all help desk (remote) activities and desk
support activities and resolve and/or escalate issues in a timely fashion.
·
Interact with colleagues at all levels to help
resolve ICT-related issues.
Asset Management
·
Build and maintain vendor relationships and manage
the purchase of hardware and software products.
·
Maintain current and accurate inventory of
technology hardware, software and resources
·
Ensure that company assets are maintained
responsibly and provide induction to staff on the day-to-day maintenance of ICT
equipment.
Website Management & Maintenance
·
Responsible of maintenance and
development of MITU website
·
Ensure website is functioning
properly and is available to users.
·
Monitor website performance in
term of loading speed, accessibility and availability in the search engines and
do the proper optimization to improve performance.
·
Report technical problems or
issues which need management attention
·
Update the website with new
information which has been approved by the MITU management
·
Communicate with the website host
on issues concerning website and email services
·
Plan for future changes to the
website due to changes in technology and advise the management
Communication
·
Effectively communicate relevant ICT-related
information to colleagues throughout the unit.
·
Liaise with services providers, consultants and
vendors, managing their contracts and advising the organisation on their
performance.
Development
·
Initiate and implement improvements in all areas of
ICT as assigned by senior staff.
·
Participate in project developments and proposals
to ensure ICT components are appropriate and accurately budgeted.
·
Provide direction in IT policy formulation,
implementation and revisions.
·
Plan and monitor the annual work plan of the ICT
department to ensure it supports the strategic aims of MITU.
·
Meet with managers to discuss system requirements,
specifications, costs and timelines
·
Contribute to the process to identify, hire and
manage information systems personnel and contractors as and when required
·
Make recommendations about the acquisition of
technology resources
·
Research current and potential resources and
services
Other Key Activities
·
Work independently to manage the ICT support
demands within MITU
·
Provide information and advice to colleagues
·
Induct new colleagues in ICT systems and procedures
·
Oversee the training component in new technologies
MITU acquires and implements.
·
Contribute to the development of the website and
its administration.
·
Maintain up-to-date knowledge and expertise in ICT
General
·
To collaborate with MITU staff and staff from MITU
partner organisations.
·
To undertake such other tasks as may reasonably be
expected by MITU senior staff.
·
To establish and agree objectives for the year and
monitor these through ongoing supervision.
·
To initiate and recommend improvements to the
day-to-day running of the MITU ICT office.
·
Promote MITU, its core values and services, and
play a positive role in the delivery of its day-to-day operations and strategic
goals.
HOW TO APPLY.......
Mode of application (email to
Recruitment@mitu.or.tz
)
- Letter of application with details of how you meet the essential and desirable criteria and your reasons for wanting to join MITU
- Please include a daytime mobile telephone number and e-mail contact details
- Curriculum vitae (CV) including names and addresses of two referees (one must be from your most recent employer or training institution).
- Copies of all relevant certificates and qualifications.
Closing date for applications
- Applications received later than 7th October 2016 will not be considered
- You will be informed by email if you are selected for interview
- Interviews will be held either during the week of 10th or 17th October 2016 at the NIMR Mwanza Centre, Isamilo, Mwanza and may be conducted by telephone if necessary.