Tanzania Postal Bank is an
established Bank
by the Act No. 11 of 1991 as amended by Act No. 11 of 1992.
TPB is a Bank that provides competitive financial services to our customers and
creates value for our stakeholders through innovative products.
TPB is a Bank, whose vision
is “to be the leading bank in Tanzania in the provision of affordable,
accessible and convenient financial services”. As part of effective
organizational development and management of its human capital in an effective
way, TPB commits itself towards attaining, retaining and developing the highly
capable and qualified workforce for TPB betterment and the Nation at large.
BRANCH MANAGER - MTWARA
(1 POSITION)
|
Tanzania Postal Bank (TPB) seeks to appoint
dedicated, self motivated and highly organized Branch Manager (1 position) to
join the Technology and Operations team. The work stations is Mtwara.
Reporting Line: Chief Manager Branch
Location:
Mtwara
Work Schedule: As per TPB Staff
regulations
Division:
Branches
Salary: Commensurate to the Job
Advertised
POSITION OBJECTIVE
l
Branch Manager is the Representative of the Bank
in your area of operation. You will up-hold the image and culture of the Bank
in your services and lifestyles. You will market TPB and its products to the
population as well as ensuring that staff under you participates in this
mission.
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To run the branch as a profit centre, managing
the sales process by acquiring new business and deepening existing customer
relationships and maintaining operational efficiency while providing the
appropriate service standards.
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To ensure risk levels are minimized and
acceptable so as to enhance revenues and profitability of the branch.
KEY RESPONSIBILITIES
§
Generate new business via sales promotions,
out-marketing calls, customer visits (current/potential), and build
relationship with existing customers.
§
To mobilize deposits and ensure that growth in
deposits conform to the annual budget plans.
§
Ensure the highest standards of customer service
are provided in order that our services are perceived as being the best in the
local market including handling customer complaints.
§
To liaise with the Public and Government
officials in the area of operation of the Branch to maintain good public
relations and project good image of the bank;
§
Ensure reconciliation of suspense accounts
§
To carry out general administration of the
branch.
§
Ensure that all Operational Procedures are
adhered to by all branch staff as prescribed in the operating manuals.
§
To ensure that the branch is adequately supplied
with stationery items and enough cash to meet day to day operations. You will
also ensure that adequate security is in place with regard to cash and all bank
documents/assets.
§
To carry out regular snap checks for cash in
tills/strong-rooms, controlled stationery, all suspense accounts and stamp
accounts.
§
To compile timely replies to all audit reports
and ensure that auditors’ recommendations are implemented accordingly.
§
Ensure availability of required stationeries and
equipments
§
Control Branch expenses and ensure that they are
within the approved budgets and proper management.
§
To assess manpower and development needs of the
branch staff and advice Head office accordingly.
§
Plan and manage staff administration issues for
support staff (i.e. local leave, training, Dept staff rotation) in consultation
with the Branch manager.
§
Carry out periodic staff evaluations
§
Follow-up and ensure that all Revenue due to the
Bank is correctly charged and collected by the Bank.
§
Counter sign with the BFO, all debits to the
Profit and Loss accounts
§
Manage service delivery, to review output of
tellers, customer service and enquiries to ensure adherence to Branch
standards.
§
Ensure timely submission of Branch
reports/returns to Head-office as required.
§
Ensure that the Anti Money Laundering
requirements are followed as follows:
a)
Take all reasonable steps to verify and identify
customers, including performing
Quality Assurance on accounts
opened, and the general KYC issues
b)
Retain adequate records of identification, account
opening and transactions and ensure timely and properly filling of customer
mandates
c)
Make/assist to effective reporting of suspicious
transactions
d)
Raise awareness of Money Laundering prevention by
training all branch staff.
§
Ensure tidiness across the branch premises and
clean-desk policy is exercised.
§
Perform any other duties as may be assigned to
you by Chief Manager Branches or higher authorities.
§
Comply with the Policies and standards, Local
laws and Regulations, Controls and Procedures of the Bank.
§
Report Suspicious Transactions
§
Print and Verify Accounts opened and Closed
report against actual documents and sign on the register.
§
Ensure Dual control is in place in the record
room at the branch.
CONTRIBUTES TO:
•
Customer retention as a result of
high customer service standards
•
Business Growth as evidenced by
attaining budget figures on revenue
•
Minimization of Operational Costs
thereby improving overall Branch Profitability
•
Enhanced and robust control at
the branch
AUTHORITY LEVELS
•
Authorize payments/withdraws
against customer’s accounts as provided for in the operational manual
guidelines.
•
May initiate disciplinary action
against staff under his/her jurisdiction
EXPERIENCE AND
KNOWLEDGE REQUIRED
Education: Bachelor
degree/Advance Diploma in Banking, Economics, commerce, Business
Administration, Finance or Accounting from any recognized University or
equivalent.
Experience:
• At
least 3 years of relevant Banking experience
Working knowledge of Equinox Functionality
Skills / Attributes:
• Strong
leadership & people management skills
• Prioritize
Tasks
•
Team player
The position will attract a competitive salary
package, which include benefits. Applicants are invited to submit their resume
(indicating
the position title in the subject heading) via e-mail to: recruitment@postalbank.co.tz. Applications via other methods will not be considered. Applicants need
to submit only the Curriculum Vitae (CV) and the letter of applications
starting the job advertised and the location. Other credentials will have to be
submitted during the interview for authentic check and other administrative
measures and should not in any way be attached during application.
Tanzania
Postal Bank is an Equal Opportunity Employer and is very committed to
environmental, health and safety Management.
Tanzania Postal Bank has a strong commitment to
environmental, health and safety management. If you are not contacted by
Tanzania Postal Bank within seven (7) days after the closing date, you should
consider your application as unsuccessful. Late applications will not be considered.
Short listed candidates may be subjected to any of the following: a security
clearance; a competency assessment; physical capability assessment and
reference checking.
AVOID SCAMS:
NEVER pay to have your CV / Application pushed forward.
Any job vacancy requesting payment for any
reason is a SCAM. If you are requested to make a payment for any reason, please
use the Report Abuse, or call +255 22 2110621-2 to report the scam. You also don’t need to
know one in TPB to be employed. TPB is merit based institution and to achieve
this vision, it always go for the best.
Please forward your applications
before 15th April 2016.