SELOUS KINGA LODGE LTD
Customers Care Officer
The management of Selous  Kinga Lodge Ltd, invites applications from suitably qualified Tanzanians for the position of Customer Care Officer

Qualifications:
(i) Applicants should have a Marketing Degree or its equivalent  from recognized training institutions
(ii) Age not more than 30 years
(iii) At least two years experience
(iv) Preferably those who have worked in hotels or lodges

Responsibilities:
The successful candidate will be responsible for the following functions:
Manning the front desk operations, which is the reception point of the lodge
Arranging receiving of visitors at the lodge
Let visitors have all necessary information about their stay at the lodge
Handling visitors inquiries and complaints
Managing services quality
Arrange bookings and appointments for the visitors
Maintaining records of visitors arriving at the lodge
Supervising service performance levels in houses, restaurants, bars etc
Receiving cash and cheques from customers

Salary:
Attractive salary commensurate with qualifications and experience

Mode of Application

All applications must be sent through the e-mail address shown below and should include the following:

Curriculum Vitae
Copies of certificates
Names and addresses of two referees

APPLY THROUGH

E-mail: amwambola@gmail.com

Closing date of the application is 19th November 2016