Candidates who are interested should posses at least Diploma or Bachelor degree in customer service relation, sociology, community development or any other related career.
working experience will be an added advantages.
PEPSI COLA Jobs in Tanzania
candidate should be fluent in English and kiswahili
DUTIES AND RESPONSIBILITIES
Be seated at the counter desk 10 minutes before the call center open.
Responding to customer calls and giving them solutions timely
Ensure that any correspondence received is dealt with in an appropriate and timely manner
Make a good record for different types of customer needs/complaints
Communicate any problems or issues related with customer satisfaction to upper management or other departments
Ensure that the counter table is always clean and tidy
Ensure that all equipment and devices in the call center are in good working order
Prepare reports for upper management
Be customer satisfaction centered
Any other tasks assigned by the upper management
APPLICATION INSTRUCTIONS:
Coca-Cola Company Jobs in TanzaniaMODE OF APPLICATION
Application letter with Curriculum Vitae (CV) including e-mail address, telephone number, together with photocopies of academic and professional certificates, names and contacts of three referees should be addressed to reach under-mentioned by 31 AUGUST, 2015.
Only shortlisted candidates meeting the above criteria will be invited for interview.
Application letter should be addressed to email bellow.
hrtzgroup@startimes.com.cn
NB: Hand over of applications is strictly prohibited
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