ZANZIBAR INSURANCE CORPORATIONZanzibar Insurance Corporation (ZIC) is a state owned company which has been operating even before liberation of the insurance industry in 1996 and registered according to insurance Act cap. 394
of year 2009.
Zanzibar Insurance Corporation looking for a qualified candidate to fill the following vacany:-
Job Title: Zonal Manager (one post Mbeya)
Reporting to: Zonal Director
She or he takes responsibility for all activities of the Zonal Offices. She or he is to ensure the application of organization policies and procedures in collaboration with the other members of the Zonal office team.
Duties and Responsibilities
i. To plan, monitor and ensue quality acquisitions and control customer churn in their zone.
ii. To monitor and ensure quality resolution of complaints and requests within the zone.
iii. To plan, review and implement account management processes
iv. Business progression planning encompassing, studying market trends, customer feedback, product development, media planning, capacity expansion and operational cost control.
v. Ensure implementation of business progression plan in their respective zones in a time bound manner by effective coordination with all stake holders.
vi. Ensure operational effectiveness by coordinating with service delivery teams and other support functions.
vii. Under writing business and settlement of insurance claims within prescribed limits.
viii. Ensure higher retention of employees in the respective zones and ensure employee growth with the S&M team for the respective zones.
ix. Manpower budgeting and ensuring manpower availability to as to deliver on the business progression plan as per the agreed time – lines.
x. Any other related duties.
Knowledge and Experience
• Holder of Associate Chartered Insurance Institute (Ac II) Diploma
• Advanced Diploma in Insurance from a recognized institution.
• A recognized Degree plus professional insurance qualification.
• At least 3 years of experience in insurance activities.
Remuneration will be according to ZIC salary scale and other terms and conditions of ZIC.
Mode of Application
Application letters accompanied by a typed detailed CV certified copies of Academic Certificates, Three names of referees, current postal Address, phone number, email address and two passport size photographs should be addressed to.
Zanzibar Insurance Corporation
Deadline: 23rd September, 2015
• Testimonial/provision results/statements of results are not accepted
• Employed applicants are required to channel their application letter through their employers
• Age 25 – 45 years
• This is renewable contract based employment.
Source: Habari Leo 10th September, 2015