Tanzania Postal Bank is an
established Bank by the Act No. 11 of 1991
as amended by Act No. 11 of 1992.
TPB is a Bank that provides competitive financial services to our customers and
creates value for our stakeholders through innovative products.
TPB is a Bank, whose vision
is “to be the leading bank in Tanzania in the provision of affordable,
accessible and convenient financial services”. As part of effective
organizational development and management of its human capital in an effective
way, TPB commits itself towards attaining, retaining and developing the highly
capable and qualified workforce for TPB betterment and the Nation at large.
ASSISTANT BRANCH MANAGER
(1 POSITION)
|
- TEGETA
|
Tanzania
Postal Bank (TPB) seeks to appoint dedicated, self motivated and highly
organized Assistant Branch Manager (1 position) to join the Technology and
Operations team. The work station is Dar es Salaam
Reporting Line: Branch Manager ( BM )
Locations:
Tegeta
Work Schedule: As per TPB Staff
regulations
Division:
Branches
Salary: Commensurate to the Job
Advertised
POSITION OBJECTIVE
1.
To run the branch as a profit centre, managing the
sales process by acquiring new business and deepening existing customer
relationships and maintaining operational efficiency while providing the
appropriate service standards.
2.
Ensure provision of efficient/effective back office and
branch operations, health & safety and issues associated with both branch
assets and equipment and staff
3.
To undertake periodic self-assessment on key controls
to assess the proper functioning and adequacy of existing controls.
4.
Assist in coordinating, facilitating and promoting
understanding of operational risk and in implementation and management of
operation risk within the Unit.
KEY RESPONSIBILITIES
§
Generate new business via sales promotions,
out-marketing calls, customer visits (current/potential), and build
relationship with existing customers.
§
To ensure that there is quality growth of loan
portfolio as per the set targets
§
To mobilize deposits and ensure that growth in
deposits conform to the annual budget plans.
§
Ensure the highest standards of customer service
are provided in order that our services are perceived as being the best in the
local market including handling customer complaints.
§
To liaise with the Public and Government
officials in the area of operation of the Branch to maintain good public
relations and project good image of the bank;
§
To carry out regular snap checks for cash in
tills/strong-rooms, controlled stationery, all suspense accounts and stamp
accounts.
§
Supervise back-office processing
§
Ensure reconciliation of suspense accounts
§
Monitor branch security, maintenance and Health
& Safety issues
§
Maintain records of Contactors and Overall
Maintenance of Bank Assets
§
Maintain all the required Branch registers as
stipulated in the operational manuals.
§
Ensure availability of required stationeries and
equipments
§
Control Branch expenses and ensure that they are
within the approved budgets and proper management.
§
Ensure signature books (both own and
correspondents) are properly kept and updated.
§
Plan and manage staff administration issues for
support staff (i.e. local leave, training, Dept staff rotation) in consultation
with the Branch manager.
§
Ensure that all Operational Procedures are
adhered to by all branch staff.
§
Print and verify Journal of accounting entries
on daily basis.
§
Follow-up and ensure that all Revenue due to the
Bank is collected without a fail.
§
Counter sign with the Branch manager, all debits
to the Profit and Loss accounts
§
Carry-out routine balancing, snap checks and
bulk checks for branch cash in tills, and in the strong room.
§
Manage service delivery, to review output of
tellers, customer service and enquiries to ensure adherence to Branch
standards.
§
Ensure counter services key control standards
are adhered to and custodian of Complaint handling process.
§
Ensure proper handling of customer’s new ATM
cards as well as ATM captured cards.
§
Ensure timely submission of Branch
reports/returns to Head-office as required.
§
Ensure that the Anti Money Laundering
requirements are followed as follows:
a)
Take all reasonable steps to verify and identify
customers, including performing
Quality Assurance on accounts
opened, and the general KYC issues
b)
Retain adequate records of identification, account
opening and transactions and ensure timely and properly filling of customer
mandates
c)
Make/assist to effective reporting of suspicious
transactions
d)
Raise awareness of Money Laundering prevention by
training all branch staff.
§
Co-Custodian of Vault Cash.
§
Safe custodianship and BCP (Branch Continuity
Program) custodian.
§
Act as Operational Risk Coordinator for the
branch
§
To identify and report all exceptions on
non-compliance with standard controls
§
To identify and report all weaknesses inherent
in the standard controls
§
To assist Risk Manager in developing and
updating of procedures, controls and monitoring plans for Operational Risk
Management.
§
To report Branch’s Operational Risk issues and
losses to Risk Manager
§
To maintain proper record keeping on all Key Control
Self Assessment (KCSA) and KRI related activities.
§
To maintain independence in the conduct of KCSA,
i.e not selecting and reviewing sample of self-performed transactions.
§
Ensure tidiness across the branch premises and
clean-desk policy is exercised.
§
Perform any other duties as may be assigned by
Branch manager from time to time.
§
Comply with the Policies and standards, Local
laws and Regulations, Controls and Procedures of the Bank.
§
Report Suspicious Transactions
§
Ensure proper filling of customer credit
documents and correspondents.
§
Ensure Dual control is in place in the record
room at the branch.
EXPERIENCE AND
KNOWLEDGE REQUIRED
Education:
Bachelor degree/Advanced diploma in Banking, Economics, commerce, Business
Administration, Finance or Accounting from any recognized University or
equivalent.
Experience:
•
At least 3 years of relevant Banking experience
• Working
knowledge of Equinox Functionality
Skills / Attributes:
•
Strong leadership & people management skills
•
Prioritize Tasks
•
Team player
The position will attract a competitive salary
package, which include benefits. Applicants are invited to submit their resume
(indicating
the position title in the subject heading) via e-mail to: recruitment@postalbank.co.tz. Applications via other methods will not be considered. Applicants need
to submit only the Curriculum Vitae (CV) and the letter of applications
starting the job advertised and the location. Other credentials will have to be
submitted during the interview for authentic check and other administrative
measures and should not in any way be attached during application.
SOURCE::: Mkaguzi Blog
SOURCE::: Mkaguzi Blog
Avoid
scams :
NEVER
pay to have your CV / Application pushed forward.
Any job vacancy requesting payment for any
reason is a SCAM. If you are requested to make a payment for any reason, please
call +255 22 2110621-2 to report the
scam. You also don’t need to know one in TPB to be employed. TPB is merit based
institution and to achieve this vision, it always go for the best.
Tanzania
Postal Bank is an Equal Opportunity Employer and is very committed to
environmental, health and safety Management.
Tanzania Postal Bank has a strong commitment to
environmental, health and safety management. Late applications will not be
considered. Short listed candidates may be subjected to any of the following: a
security clearance; a competency assessment; physical capability assessment and
reference checking.