SALES EXECUTIVE
JOB DESCRIPTION
The Grand Hotel and Residences Location:
Jamhuri Street near Billicanas parking
area/break point Posta Dar es Salaam.
The company wishes to recruit a suitably
qualified candidate to fill the vacant post of Sales Executive. The candidate’s
main responsibilities will include the followings:
- listening to customer requirements and presenting appropriately to make a sale;
- maintaining and developing relationships with existing customers in person and via telephone calls and emails;
- cold calling to arrange meetings with potential customers to prospect for new business;
- responding to incoming email and phone enquiries;
- acting as a contact between a company and its existing and potential markets;
- negotiating the terms of an agreement and closing sales;
- gathering market and customer information;
- creating detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer
- recording sales and data information into a computer system;
- reviewing your own sales performance, aiming to meet or exceed targets;
- gaining a clear understanding of customers' businesses and requirements;
- making accurate, rapid cost calculations and providing customers with quotations;
- Attending team meetings and sharing best practice with colleagues.
Skills
and Qualifications
- Minimum of 2 years of work experience as a Sales and Marketing personal preferably in hotel industry or service industry
- Diploma /Degree in Sales and Marketing or any related
- Maturity
- Confidence
- Perseverance
- Patience
- Excellent interpersonal skills
- Commercial awareness
·
Good written
communication skills , fluency in English and Kiswahili
·
Self-motivated,
Innovative,
·
Ability to achieve
goals and meet key performance Indicators,
·
Results-Oriented
·
Strategic Thinking
·
Integrity and Professional Ethics
Remuneration:
A competitive remuneration package will
be offered to the right candidate.
Application instructions: Please SEND ONLY YOUR CV TO hr@thegrandhotelandresidences.com
A candidate should be ready to bring all
necessary documents
Deadline:
16 February 2016
RECEPTIONIST
POSITION
Job Title
|
Receptionist
|
Company
|
The Grand Hotel and
Residences
|
Department
|
Front Office
|
Vacancies
|
2
|
Posted on
|
February 13, 2016
|
Last date
|
February 16, 2016
|
Location: Jamhuri street,
posta near billicanas parking area/break
point
Job Description:
·
Receive guests to the hotel by greeting them warmly,
and attending to their inquiries
·
answer
inquirers over the phone.
·
Inform guests of the services and accommodation rates
in the hotel,
·
make reservations for guests according to their
needs.
·
make sure that
all reservations cancelled are effected immediately to avoid confusion.
·
Build good relationship and rapport with guests to
make them feel comfortable
·
address any complaints they might have in a very
courteous manner to protect the image of the hotel.
·
Keep clear and
comprehensive records of guest room bookings and all billings for
accountability and future reference.
·
Maintain
orderliness at the front desk by arranging documents accordingly and keeping
the front desk area clean at all times to avoid rowdiness.
·
Attend to all routes of room bookings, such as
online, phone, and in person, to ensure that reservations are not left hanging
but attended to promptly to keep the hotel business running Report issues of
maintenance
·
Answer incoming telephone calls, forwards calls to appropriate
personnel and departments.
Greet
visitors/guests/members professionally, determining the nature and purpose of
visit
• Direct and escort visitors/guests/members to appropriate destination or waiting rooms
• Direct and escort visitors/guests/members to appropriate destination or waiting rooms
Skills, interests and qualities
·
excellent written and spoken
communication skills
·
strong customer service
skills
·
a friendly and professional
telephone manner
·
the ability to adapt to
different guests
·
patience and tact
·
the ability to stay calm
under pressure and look after several things at once
·
good problem solving skills
·
the ability to use
computerized technology
·
a methodical approach to your
work
·
accuracy and attention to
detail
QUALIFICATIONS
·
minimum of 2 year work experience as receptionist in hotel
industry ( any one with experience in
night audit work will be give priority)
·
minimum qualification : Certificate in hotel
management
A competitive remuneration package will
be offered to the right candidate.
Application instructions: Please SEND ONLY YOUR CV TO
hr@thegrandhotelandresidences.com
A candidate should be ready to bring all
necessary documents